My McAfee “Shield” has a Red Background / Red Brackets
KB ID 0000201 Problem Occasionally you may look at the McAfee shield in your taskbar and see that it has a red surround. Solution Don’t Panic! This is completely normal, it happens if McAfee has a message for you, in any one of the following scenarios, 1. The system has detected and cleaned a Virus. 2. A file action has been blocked (Or has been set to report). 3. An access protection rule has been broken. To see...
Installing Groupshield 7.0.2 with Antispam on Exchange 2010
KB ID 0000287 Problem Without reading a lot of readme files and head scratching, its confusing which Groupshield package you need, and what does what. Solution 1. Download and extract GSE702ENL.zip 2. From within the extracted files run setupsetup.exe > Next > Next. 3. Change Licence expiry type to “Perpetual” (or 1 or 2 year as appropriate) > Tick “I Accept…” OK > Next > Next. 4. Complete...
Mail Error “Corrupt Content Alert”
KB ID 0000370 Problem Seen when receiving mail though an Exchange server running McAfee Groupshield version 7 Solution 1. On the server in question launch the Groupshield Management console > Select On-Access > Master Policy. 2. Select “Corrupt Content”. 3. Edit. 4. Change the drop down to “Allow Through” > Save. 5. Finally make sure you click “Apply”. Note: I’ve seen posts...
McAfee Groupshield – Adding Email Disclaimers
KB ID 0000432 Problem With Exchange 2007 and 2010 you can add a disclaimer with a transport rule. But if you are still using Exchange 2003 then you don’t have that luxury. I had a client with a broken Groupshield 6 installation today, and his main concern was his disclaimers. (You can longer get Groupshield 6 so I had to install version 7). Solution 1. Open the Groupshield console. 2. Select Policy Manager > Gateway >...
McAfee Update Error “SDStbRes.dll: The specified module could not be found.”
KB ID 0000421 Problem Seen with McAfee 8.8i when attempting to update via the McAfee SDAT file. Seen on Windows 7, Server 2008 R2, Server 2008, and Server 2003. Error: SDStbRes.dll: The specified module could not be found. When trying to update from McAfee you see the following error. Solution I was on the verge of ringing McAfee with this, but in the end I managed to update by simply applying the daily XDAT not the SDAT....
Groupshield 7 – Blocking Keywords
KB ID 0000438 Problem You would like Groupshield to block email containing certain keywords, for example you are getting a lot of spam containing certain words and phrases, in either the the subject line or message body. Solution Related Articles, References, Credits, or External Links NA