McAfee MOVE AV Multi-Platform Issue – MOVE AV Protection Disabled

KB ID 0000980 


There are a number of reasons for you seeing this error, you will see this even if the Offload server(s) are shut down. In my case it was a new deployment, and the Windows firewall on the MOVE Offload server was blocking communication.

MOVE AV Protection Disabled

McAfee Updater OK
MOVE AV Multi-Platform Issue – MOVE AV Protection Disabled


Below I will configure the Windows firewall on my MOVE Offload Server, if you would prefer to do this via Group Policy see the following article.

Windows – Open a Firewall Port with Group Policy

1. On the Offload server > Windows Key+R > WF.msc {Enter} > Inbound Rules > New Rule.

New Windows Firewall Rule

2. Select Port > Next > TCP > Enter Port 9053* > Next.

*Note: TCP Port 9053 is the default, though this can be changed in policy.

New Rule for McAfee

3. Allow the Connection > Next > Domain > Next.

Allow Port for MOVE

4. Give the rule a descriptive name, and a comment (optional) > Finish.

Firewall Move Offload Server

5. The rule should now be visible.

Firewall shortcut

6. Now your MOVE clients should look like this.

MOVE AV Protection Working


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Author: Migrated

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