Microsoft Outlook ‘Search’ Not Working
Jun04

Microsoft Outlook ‘Search’ Not Working

KB ID 0001676 Problem When attempting to perform a ‘Search’ whilst in Microsoft Outlook, you encounter a problem (it’s not working). Something went wrong and your search couldn’t be completed. Solution Let’s be clear here, I’m dealing a problem on the ‘client side’ either with Outlook itself, or with Windows indexing. If you have multiple clients with their mailboxes in an...

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Microsoft Teams: Custom Background Images
Apr16

Microsoft Teams: Custom Background Images

KB ID 0001669 Problem With the current lockdown and everyone working from home, I’m using Teams a lot. I use one of the images that I use here at PNL as one of the background images that ‘appear’ behind me when I’m using the webcam in Teams. I was asked today how I did that, so I thought I’d write it up here. Solution I’m using Teams on my MacBook but the procedure it pretty much the same in...

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PowerShell: Disable MFA For All O365 Users
Feb10

PowerShell: Disable MFA For All O365 Users

KB ID 0001655 Problem If you have something boring/repetitive to do then Powershell is your friend! I needed to do this for a client that’s replacing their Office365/Azure AD MFA (Multi Factor Authentication) with Duo. Solution Connect to your Microsoft Services Online, i.e. Office365/Azure, using your administrative credentials with the following command; Connect-MsolService Then (Note: I’ve got more than 1000 users so I...

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Outlook: ADFS Error 0xCAA70010
Feb06

Outlook: ADFS Error 0xCAA70010

KB ID 0001652 Problem While trying to connect Outlook (2016) to an Office 365 email account; We can’t connect you It looks like we can’t connect you to one of our services the moment. Please try again later, or contact your helpdesk if the issue persists. 0xCAA70010 {ADFS-URL} Solution This was happening because my ADFS server was using a ‘self-signed’ certificate (i.e. not a purchased one). This should NEVER...

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Azure AD Connector: Disable ADFS Authentication
Jan24

Azure AD Connector: Disable ADFS Authentication

KB ID 0001643 Problem Why would you want to disable ADFS authentication? Well what if ADFS is down, or you want to revert to some other authentication method? I was in a position a few weeks ago where I needed to disable ADFS on a clients Azure AD Sync. At that time the Microsoft Tech on the phone steered us towards doing what I can only describe as a ‘forced de-federation’. This involved using Powershell and it resets the...

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Azure Pass-through Authentication
Jan23

Azure Pass-through Authentication

KB ID 0001642 Problem I’ve never really taken the time to look at pass-through authentication, I set up Azure AAD sync, then I either use ADFS or I don’t. It was only when looking at removing ADFS, that I even looked at it as an option.  How does Pass-through Authentication Work? Remote client attempts to authenticate to Office 365 (Azure Active Directory). Azure queues the request and sends it to an Azure Authentication...

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