macOS: Microsoft Outlook Search Broken
Jul05

macOS: Microsoft Outlook Search Broken

KB ID 0001754 Problem I’ve had to contend with Outlook Search Broken on Windows clients many times, but not being able to search my ‘sent’ and ‘deleted’ items has a detrimental effect on my productivity.  Outlook Search Broken Fix This can happen if the folder/drive that your Outlook profile is in is Blocked/Prevented access by ‘Spotlight’ but in my case that wasn’t the problem. Close...

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Outlook URL Shortening?
Feb08

Outlook URL Shortening?

KB ID 0001735 Problem Outlook URL: I first noticed this a few weeks ago, When copying and pasting a URL into an email it shortens the URL and  gives it the pages title. At first i thought my firms Devs had changed  the way our CRM works, but then  I noticed it happening with SharePoint URLs as well, this is  what I mean; I don’t have a problem with it, in fact I much prefer it! However I got an email this morning from someone...

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Outlook (for macOS) Notifications Stopped Working
Jul02

Outlook (for macOS) Notifications Stopped Working

KB ID 0001684 Problem Like most of us I spend my working day based around Outlook calendar meetings and entries, I’ve even got birthdays and anniversaries in there. So recently when the notification pop-ups stopped working, it was a potential problem. Occasionally I could hear the notification ‘sound’, but I had to open outlook and change to the notification window to see them. When you are as absent minded as me,...

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Microsoft Outlook ‘Search’ Not Working
Jun04

Microsoft Outlook ‘Search’ Not Working

KB ID 0001676 Problem When attempting to perform a ‘Search’ whilst in Microsoft Outlook, you encounter a problem (it’s not working). Something went wrong and your search couldn’t be completed. Solution Let’s be clear here, I’m dealing a problem on the ‘client side’ either with Outlook itself, or with Windows indexing. If you have multiple clients with their mailboxes in an...

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Outlook: ADFS Error 0xCAA70010
Feb06

Outlook: ADFS Error 0xCAA70010

KB ID 0001652 Problem While trying to connect Outlook (2016) to an Office 365 email account; We can’t connect you It looks like we can’t connect you to one of our services the moment. Please try again later, or contact your helpdesk if the issue persists. 0xCAA70010 {ADFS-URL} Solution This was happening because my ADFS server was using a ‘self-signed’ certificate (i.e. not a purchased one). This should NEVER...

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Outlook: Import and Export Data (.pst)
Nov17

Outlook: Import and Export Data (.pst)

Backup and restore from .pst file KB ID 0000154 Problem You want to import your mail from an older version of Outlook  into your new Outlook mailbox, or you simply want to backup your mail. Solution Thankfully the process is the same for modern Outlook as it was for previous versions of Outlook. 1. In Outlook > Select the “File” Tab > Open > Open & Export > Import/Export Note: On older versions of Outlook...

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