macOS: FaceTime HD Camera Not Working In Microsoft Teams?
Apr22

macOS: FaceTime HD Camera Not Working In Microsoft Teams?

KB ID 0001671 Problem My firm are in the middle of moving from Skype to Teams, so more and more online meetings are being done with Teams. I have had some problems trying to get my camera to work? Solution Firstly you need to ‘Allow’ Teams to use the camera; Click the ‘Apple’ icon > System preferences > Security and privacy > Privacy > Camera > Tick to enable ‘Microsoft Teams’ (Note:...

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Microsoft Teams: Custom Background Images
Apr16

Microsoft Teams: Custom Background Images

KB ID 0001669 Problem With the current lockdown and everyone working from home, I’m using Teams a lot. I use one of the images that I use here at PNL as one of the background images that ‘appear’ behind me when I’m using the webcam in Teams. I was asked today how I did that, so I thought I’d write it up here. Solution I’m using Teams on my MacBook but the procedure it pretty much the same in...

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macOS: ASDM Developer Cannot Be Verified
Apr10

macOS: ASDM Developer Cannot Be Verified

KB ID 0001667 Problem When trying to connect to a Firepower 1010 ASDM I was met with this; “Cisco ASDM-IDM.app” cannot be opened because the developer cannot be verified. macOS cannot verify that this ap is free from malware Solution If you’ve spent much time using macOS then this is quite common, Open System Preferences > Security and Privacy > General tab > You will see a warning about the Cisco ASDM-IDM...

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Microsoft Edge (macOS) Migrate Bookmarks from Safari
Jan23

Microsoft Edge (macOS) Migrate Bookmarks from Safari

KB ID 0001641 Problem So now theres a version of Microsoft Edge for macOS! Normally I would not bother, but I spend a lot of time in SharePoint and Azure so I thought, rather than my usual approach of playing ‘Browser Roulette’ I’d try Microsoft Edge and see what it was like. My usual browser of choice is Safari, but the install wizard defaults to wanting to import bookmarks / favourites* from Chrome. (I do also have...

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Windows Server – Change Your Password in an RDP Session (Send Ctrl+Alt+Del)
Jan21

Windows Server – Change Your Password in an RDP Session (Send Ctrl+Alt+Del)

KB ID 0001183  Problem Colleague: Windows Server, Where’s Windows Security gone? Me: Eh? Colleague: Windows Security! Me: What are you trying to do? Colleague: I want to change my password and I can’t send a Ctrl+Alt+Delete to the remote server. Well I know that pressing Crtl+Alt+Delete would let you change your password like so; I wasn’t aware that in Server 2008 and earlier if you were connected via RDP you got a...

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macOS – SSH Error ‘No Matching Exchange Method Found’
Sep13

macOS – SSH Error ‘No Matching Exchange Method Found’

KB ID 0001245  Problem Note Certified working all the way up to macOS Catalina version 10.15.4 I thought my RoyalTSX had broken today, I upgraded it a couple of weeks ago, and I upgraded to macOS Catalina 10.15 the other day. After this, all my SSH sessions refused to connect with this error;   Unable to negotiate with x.x.x.x port 22: no matching key exchange found. Their offer diffie-hellman-group1-sha1 Note: You may also see the...

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