Outlook: Import and Export Data (.pst)
Nov17

Outlook: Import and Export Data (.pst)

Backup and restore from .pst file KB ID 0000154 Problem You want to import your mail from an older version of Outlook  into your new Outlook mailbox, or you simply want to backup your mail. Solution Thankfully the process is the same for modern Outlook as it was for previous versions of Outlook. 1. In Outlook > Select the “File” Tab > Open > Open & Export > Import/Export Note: On older versions of Outlook...

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Microsoft Outlook – Showing Email Headers
Nov17

Microsoft Outlook – Showing Email Headers

KB ID 0000663  Problem There are plenty of reasons for wanting to look at a message header, to see where a mail has come from or from which email address it was sent for example. Different versions of Outlook have different methods of letting you read the email header. Solution Display Message Headers with Outlook 2013 1. Open the mail in question and select ‘file’. 2. Info > Properties. 3. Your message headers are...

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Azure AD Connect: Correct Or Remove Duplicate Values
Aug28

Azure AD Connect: Correct Or Remove Duplicate Values

KB ID 0001588 Problem I was doing some work for a School recently, their staff were already using Office 365 and their tenancy was all setup. Now they wanted to roll Office 365 out to the pupils, and sync to their on premise Active Directory. Now we could have simply excluded the staff from the Azure AD Connect Sync, but they want to manage their passwords etc. on-premise. Microsoft will tell you if you DON’T have an on-premise...

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Outlook: Something Went Wrong Error 80090016
May10

Outlook: Something Went Wrong Error 80090016

KB ID 0001549 Problem When attempting to open Outlook you see this error; Something went wrong Your computer’s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with this error code 80090016 Note: The this won’t affect users who are subject to MFA (Multi Factor Authentication,) so this can be enabled to solve this problem.  Solution One On the affected machine navigate to;...

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Install the Office 2016 & 2013 GPO Templates
Jan17

Install the Office 2016 & 2013 GPO Templates

KB ID 0001095 Problem I deployed a Remote Desktop Services server today, and when I logged on with my test users I fired up Office, and got the welcome movie. Thats going to annoy my client so I need to stop that happening. Yes I know its pretty straight forward but I’m not a 64 year old typist called Marjorie. Solution Note: This ia a ‘User’ Policy so you may need to enable ‘loopback processing’. 1....

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Using a KMS Server
Nov17

Using a KMS Server

KB ID 0000582 Problem Given the amount of deployments I do, it’s surprising that I don’t use KMS more often. Like most technical types, I find a way that works for me, and that’s the way I do things from then on. However these last few weeks I’ve been putting in a new infrastructure for a local secondary school. Their internet access is through a proxy server, that refuses to let Windows activation work....

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