macOS: Microsoft Outlook Search Broken
Jul05

macOS: Microsoft Outlook Search Broken

KB ID 0001754 Problem I’ve had to contend with Outlook Search Broken on Windows clients many times, but not being able to search my ‘sent’ and ‘deleted’ items has a detrimental effect on my productivity.  Outlook Search Broken Fix This can happen if the folder/drive that your Outlook profile is in is Blocked/Prevented access by ‘Spotlight’ but in my case that wasn’t the problem. Close...

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Outlook URL Shortening?
Feb08

Outlook URL Shortening?

KB ID 0001735 Problem Outlook URL: I first noticed this a few weeks ago, When copying and pasting a URL into an email it shortens the URL and  gives it the pages title. At first i thought my firms Devs had changed  the way our CRM works, but then  I noticed it happening with SharePoint URLs as well, this is  what I mean; I don’t have a problem with it, in fact I much prefer it! However I got an email this morning from someone...

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Outlook (for macOS) Notifications Stopped Working
Jul02

Outlook (for macOS) Notifications Stopped Working

KB ID 0001684 Problem Like most of us I spend my working day based around Outlook calendar meetings and entries, I’ve even got birthdays and anniversaries in there. So recently when the notification pop-ups stopped working, it was a potential problem. Occasionally I could hear the notification ‘sound’, but I had to open outlook and change to the notification window to see them. When you are as absent minded as me,...

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Microsoft Outlook ‘Search’ Not Working
Jun04

Microsoft Outlook ‘Search’ Not Working

KB ID 0001676 Problem When attempting to perform a ‘Search’ whilst in Microsoft Outlook, you encounter a problem (it’s not working). Something went wrong and your search couldn’t be completed. Solution Let’s be clear here, I’m dealing a problem on the ‘client side’ either with Outlook itself, or with Windows indexing. If you have multiple clients with their mailboxes in an...

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macOS: FaceTime HD Camera Not Working In Microsoft Teams?
Apr22

macOS: FaceTime HD Camera Not Working In Microsoft Teams?

KB ID 0001671 Problem My firm are in the middle of moving from Skype to Teams, so more and more online meetings are being done with Teams. I have had some problems trying to get my camera to work? Solution Firstly you need to ‘Allow’ Teams to use the camera; Click the ‘Apple’ icon > System preferences > Security and privacy > Privacy > Camera > Tick to enable ‘Microsoft Teams’ (Note:...

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Microsoft Teams: Custom Background Images
Apr16

Microsoft Teams: Custom Background Images

KB ID 0001669 Problem With the current lockdown and everyone working from home, I’m using Teams a lot. I use one of the images that I use here at PNL as one of the background images that ‘appear’ behind me when I’m using the webcam in Teams. I was asked today how I did that, so I thought I’d write it up here. Solution I’m using Teams on my MacBook but the procedure it pretty much the same in...

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