Azure AD Connect: Correct Or Remove Duplicate Values
Aug28

Azure AD Connect: Correct Or Remove Duplicate Values

KB ID 0001588 Problem I was doing some work for a School recently, their staff were already using Office 365 and their tenancy was all setup. Now they wanted to roll Office 365 out to the pupils, and sync to their on premise Active Directory. Now we could have simply excluded the staff from the Azure AD Connect Sync, but they want to manage their passwords etc. on-premise. Microsoft will tell you if you DON’T have an on-premise...

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Outlook: Something Went Wrong Error 80090016
May10

Outlook: Something Went Wrong Error 80090016

KB ID 0001549 Problem When attempting to open Outlook you see this error; Something went wrong Your computer’s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with this error code 80090016 Solution Note: The this won’t affect users who are subject to MFA (Multi Factor Authentication,) so this can be enabled to solve this problem.  On the affected machine, run regedit and...

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Install the Office 2016 & 2013 GPO Templates
Jan17

Install the Office 2016 & 2013 GPO Templates

KB ID 0001095 Problem I deployed a Remote Desktop Services server today, and when I logged on with my test users I fired up Office, and got the welcome movie. Thats going to annoy my client so I need to stop that happening. Yes I know its pretty straight forward but I’m not a 64 year old typist called Marjorie. Solution Note: This ia a ‘User’ Policy so you may need to enable ‘loopback processing’. 1....

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Outlook: ‘Exchange Administrator has Made a Change That Requires You Quit’
Nov26

Outlook: ‘Exchange Administrator has Made a Change That Requires You Quit’

KB ID 0001372 Problem Last week I had a client report that ‘some’ of his users were getting this popup repeatedly, every time they launched Outlook. The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook   This popup is usually seen during migrations, when mailboxes are being migrated, (or have just been migrated.) But you should only ever see it once. Solution I had recently...

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Microsoft Outlook: Creating a New Profile
Nov26

Microsoft Outlook: Creating a New Profile

KB ID 0001371 Problem There are times when a problem with your Outlook profile can manifest itself in many ‘annoying’ ways. Sometimes the simplest thing to do is to put your Outlook profile to one side, and create a fresh new one. Solution Ensure Outlook is closed, open Control Panel > Set the view to ‘Small icons’ > Mail > Show Profiles. Add > Give the new profile a sensible name > OK. Configure...

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Exchange AutoDiscover Errors – Creating an AutoDiscover SRV Record
Jul12

Exchange AutoDiscover Errors – Creating an AutoDiscover SRV Record

KB ID 0001184 Dtd 12/07/17 Problem Ages ago I wrote the following article; Outlook Error “The name of the security certificate is invalid or does not match the name of the site.” You used to see this error a lot if your internal, and external domain names were different, and the ‘public’ domain name was on the certificate, in those cases I’d also setup split DNS like so; Windows – Setting Up Split DNS But you can...

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