Outlook URL Shortening?
KB ID 0001735 Problem Outlook URL: I first noticed this a few weeks ago, When copying and pasting a URL into an email it shortens the URL and gives it the pages title. At first i thought my firms Devs had changed the way our CRM works, but then I noticed it happening with SharePoint URLs as well, this is what I mean; I don’t have a problem with it, in fact I much prefer it! However I got an email this morning from someone...
Outlook (for macOS) Notifications Stopped Working
KB ID 0001684 Problem Like most of us I spend my working day based around Outlook calendar meetings and entries, I’ve even got birthdays and anniversaries in there. So recently when the notification pop-ups stopped working, it was a potential problem. Occasionally I could hear the notification ‘sound’, but I had to open outlook and change to the notification window to see them. When you are as absent minded as me,...
Microsoft Outlook ‘Search’ Not Working
KB ID 0001676 Problem When attempting to perform a ‘Search’ whilst in Microsoft Outlook, you encounter a problem (it’s not working). Something went wrong and your search couldn’t be completed. Solution Let’s be clear here, I’m dealing a problem on the ‘client side’ either with Outlook itself, or with Windows indexing. If you have multiple clients with their mailboxes in an...
macOS: FaceTime HD Camera Not Working In Microsoft Teams?
KB ID 0001671 Problem My firm are in the middle of moving from Skype to Teams, so more and more online meetings are being done with Teams. I have had some problems trying to get my camera to work? Solution Firstly you need to ‘Allow’ Teams to use the camera; Click the ‘Apple’ icon > System preferences > Security and privacy > Privacy > Camera > Tick to enable ‘Microsoft Teams’ (Note:...
Microsoft Teams: Custom Background Images
KB ID 0001669 Problem With the current lockdown and everyone working from home, I’m using Teams a lot. I use one of the images that I use here at PNL as one of the background images that ‘appear’ behind me when I’m using the webcam in Teams. I was asked today how I did that, so I thought I’d write it up here. Solution I’m using Teams on my MacBook but the procedure it pretty much the same in...
Outlook: ADFS Error 0xCAA70010
KB ID 0001652 Problem While trying to connect Outlook (2016) to an Office 365 email account; We can’t connect you It looks like we can’t connect you to one of our services the moment. Please try again later, or contact your helpdesk if the issue persists. 0xCAA70010 {ADFS-URL} Solution This was happening because my ADFS server was using a ‘self-signed’ certificate (i.e. not a purchased one). This should NEVER...