Backup Exec error: (0xE0008520): Device could not be snapped because it contains an active cache file
Nov17

Backup Exec error: (0xE0008520): Device could not be snapped because it contains an active cache file

KB ID 0000265 Dtd 28/05/10 Problem You are trying to perform a snapshot using Backup Exec Open File Option and there is already a snapshot file there. Error: V-79-57344-34110 – AOFO: Initialization failure on: “C:”. Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP). Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file. Check the Windows Event...

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Backup Exec Error – Exchange Backup “The VSS Writer failed    0x800423f3”
Nov17

Backup Exec Error – Exchange Backup “The VSS Writer failed 0x800423f3”

KB ID 0000307 Dtd 10/08/10 Problem Backup Exec Exchange Backup fails with the following error, Final error: 0xe000fed1 – A failure occurred querying the Writer status. Final error category: Resource ErrorsWriter Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze   Solution The Microsoft VSS...

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Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”
Nov17

Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”

KB ID 0000349 Dtd 05/10/10 Problem Seen while using Backup Exec 2010 R2, while attempting to backup an Exchange 2010 server (on Windows server 2008 R2) in a VMware virtualised environment (using the VMware Backup Exec Agent). Click for Larger Image Errors Read Job Completion Status Completed status: Failed Final error: 0xe0009585 – Unable to open a disk of the virtual machine. Final error category: Resource Errors Errors Backup-...

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Backup Exec Job Fails With an E000FE30 Error
Nov17

Backup Exec Job Fails With an E000FE30 Error

KB ID 0000382 Dtd 25/01/11 Problem A common error on Backup Exec version 12, essentially the media server is losing communication to the Backup Exec remote agent Note: Even if you only have one server it will still be running a remote agent! Errors: Final error: 0xe000fe30 – A communication failure has occurred Final error category: Server Errors V-79-57344-65072 – The Exchange Store service is not responding. Backup set...

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Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”
Nov17

Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”

KB ID 0000574 Dtd 22/02/12 Problem I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error; Error: V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details V-79-57344-4608 – The backup-to-disk folder that was specified for this job...

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Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
Nov17

Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’

KB ID 0000721 Dtd 26/11/12 Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to...

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