Outlook – Constantly Prompts for a Password
Aug05

Outlook – Constantly Prompts for a Password

KB ID 0001227  Problem I did an Exchange 2010 to 2016 Migration for a school this week. They are going to reimage all their PCs to Windows 10 and install Office 2016 over the summer holidays. But a few staff members were working over the holidays and needed their Win7/Outlook 2010 clients pointing to the new Exchange server. This I did (I simply created new mail profiles and let auto discover do its work). But then the Outlook clients...

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The name of the security certificate is invalid or does not match the name of the site
Aug02

The name of the security certificate is invalid or does not match the name of the site

KB ID 0000036 Problem Seen in Outlook when connecting to a mailbox on an Exchange Server, its caused by using a self signed certificate OR a purchased certificate, where the internal and external names are different. The name of the security certificate is invalid or does not match the name of the site. Solution Before proceeding if you have an A or CNAME record in your DNS for autodiscover  then DELETE it and setup an SRV record!...

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Exchange – ‘Not all the required authentication methods were found’
May04

Exchange – ‘Not all the required authentication methods were found’

KB ID 0001180  Problem I had to visit a client who had recently gone through an Exchange migration, now his external mail clients were having a nightmare staying connected to Outlook Anywhere. I ran the Exchange connectivity tester and got this; Additional details Not all the required authentication methods were  found Methods Found: Basic Methods Required: NTLM   Solution Looks like an open and shut case, someone forgot to enable...

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Outlook Blocks    Attachments
Nov17

Outlook Blocks Attachments

‘Outlook blocked access to the following potentially unsafe attachments’ KB ID 0000058 Problem Yes it is annoying, someone tries to send you a copy of an program, a database r you are the one doing the sending, and your Outlook client blocks it, but this is done for a good reason. Microsoft have classified 39 different file types as being “dangerous” to your system and have categorized them into two levels....

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Microsoft Outlook Working With Shared Calendars
Nov17

Microsoft Outlook Working With Shared Calendars

KB ID 0000186 Problem You either want to share your own calendar, or get access to another users calendar. Solution Outlook 2010 – Shared Calendars Topics covered in the video below, Outlook 2010 – How to grant a user rights to your calendar (Delegate Access). Outlook 2010 – How to grant a user Read rights to your calendar (Via Email). Outlook 2010 – How to grant a user rights to your calendar (Direct...

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Outlook – The {name} Column is Missing from my Inbox
Nov17

Outlook – The {name} Column is Missing from my Inbox

KB ID 0000198  Problem I don’t know why, but the From column disappeared from the Outlook (2007) Inbox this morning. Should this happen to you, and you need to restore (or add/remove) a column to/from your inbox. Solution 1. Within Outlook > Click View > Current View > Customize Current View. 2. Click Fields > Select From (Or the one you are missing/want). > Add > You can then move it up and down the list. >...

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