Mail Error “Corrupt Content Alert”
KB ID 0000370 Problem Seen when receiving mail though an Exchange server running McAfee Groupshield version 7 Solution 1. On the server in question launch the Groupshield Management console > Select On-Access > Master Policy. 2. Select “Corrupt Content”. 3. Edit. 4. Change the drop down to “Allow Through” > Save. 5. Finally make sure you click “Apply”. Note: I’ve seen posts...
McAfee Update Error “SDStbRes.dll: The specified module could not be found.”
KB ID 0000421 Problem Seen with McAfee 8.8i when attempting to update via the McAfee SDAT file. Seen on Windows 7, Server 2008 R2, Server 2008, and Server 2003. Error: SDStbRes.dll: The specified module could not be found. When trying to update from McAfee you see the following error. Solution I was on the verge of ringing McAfee with this, but in the end I managed to update by simply applying the daily XDAT not the SDAT....
McAfee Groupshield – Adding Email Disclaimers
KB ID 0000432 Problem With Exchange 2007 and 2010 you can add a disclaimer with a transport rule. But if you are still using Exchange 2003 then you don’t have that luxury. I had a client with a broken Groupshield 6 installation today, and his main concern was his disclaimers. (You can longer get Groupshield 6 so I had to install version 7). Solution 1. Open the Groupshield console. 2. Select Policy Manager > Gateway >...
Groupshield 7 – Blocking Keywords
KB ID 0000438 Problem You would like Groupshield to block email containing certain keywords, for example you are getting a lot of spam containing certain words and phrases, in either the the subject line or message body. Solution Related Articles, References, Credits, or External Links NA
McAfee ePO 5.1 – Adding an LDAP Server
KB ID 0000926 Problem On a new installation, while trying to get some ePO groups to sync with Active Directory, I was getting LDAP errors, that suggested I need to setup an LDAP server. That’s fine but it took me ages to find out where that was done! Solution 1. Connect to to ePO > Registered Servers > New Server. 2. Change the server type to LDAP Server (well hidden McAfee, thanks for that!) > Give it a name >...
McAfee ePO – Client Firewall Exceptions to Allow Agent Deployment
KB ID 0000952 Problem It’s been a while, since I deployed ePO, and as I’ve got a big McAfee roll-out coming up I thought I’d better run it up on the test bench and see how much it’s changed since version 4. As the prospective client is going to use Server 2012 and Windows 8, that’s what I tested it with. Despite my best efforts the the McAfee agent (8.6) refused to deploy to the clients as long as I had...
Cannot Remove McAfee – ‘McAfee Agent cannot be removed while it is in managed mode’
KB ID 0000960 Problem If you have the McAfee Agent installed, (particularly if it was deployed via ePO), when you try and remove it you will see this error; Now normally you would just setup a new deployment task in ePO and set it to remove the agent(s), or replace the agent with a newer one. But what if ePO has been removed? Or the client will never be on the ePO network again? Solution Open a command window, (run as administrator)...
IBM / Lenovo IMM (Integrated Management Module) Default Username and Password
KB ID 0001088 Problem I’m more used to HP servers with iLO’s and Dell servers with DRAC’s, but today I had to put in an IBM System X (now Lenovo) Server with an IMM on it. Once I’d got its IP address from my DHCP servers list of leases I was faced with a logon screen. Solution Took some hunting, but the credentials are as follows; Username: USERID Password: PASSW0RD (That’s a zero, not an ‘O’...
Change Hosts / Connection / Screens on a Belkin Omniview KVM Switch
KB ID 0000194 Problem You are stood in the server room looking like a muppet, because you can’t switch between servers on the Belkin KVM switch, and even though the HP/Fujitsu KVM switches all work with [Print Scrn], these don’t. And putting a model number or something on the exposed part of the KVM so you could Google it and get a handbook would have been far too hard. Solution You need to Press Scroll Lock TWICE {it...
Juniper SRX Firewall – Allow ‘Ping’
KB ID 0000706 Problem I was working on an SRX100B Firewall yesterday, and needed to be able to ping the outside interface. Solution Note: You can quickly enable ping on a physical interface from CLI like so; set security zone security-zone trust interface ge-0/0/0 host-inbound-traffic system services ping 1. Log into the web console of the Juniper. 2. Navigate to Security > Zones/Screen > Select the ‘Untrust’ Zone...