ePO “Action Denied” when attempting a repository Pull

KB ID 0000021 Dtd 04/04/09

Problem

The ePO Servers “Repository Database” is in a “Locked” state. when you attempt a manual repository pull you will see the following error.

epo action denied

Solution

1. Locate the SiteMgr.ini file and open it for editing.
2. Edit the Status so it reads 0

i.e.

[General]
Status=0
CallerGUID={252EEC96-F261-4172-80EB-22701C2978CF}

3. Start > run > services.msc {enter}
4. Restart the following Services

McAfee ePolicy Orchestrator 3.5.0 Discovery and Notification Services
McAfee ePolicy Orchestrator 3.5.0 Event Parser (this will restart the ePO Server Service)
McAfee Framework Service

5. Perform a manual repository Pull.

 

Related Articles, References, Credits, or External Links

NA

Author: Migrated

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