OWA (Outlook Web Access) “Red X” Error
KB ID 0000196 Problem Usually seen on IE7 and IE8, when you try and reply to an email you see a red X in the body of the Email window. Solution Option 1: The simplest fix (Exchange 2000/2003 only – Including SBS2003). 1. Go to http://support.microsoft.com/?kbid=911829 and install that hot fix on the server. Note: This also fixes the error where OWA simply says “Loading”. Option 2 : Whilst In OWA 1. Click...
Copy Global Address List to Outlook Contacts
KB ID 0000019 Problem You need to copy a Global Address List address, or all the GAL to your Outlook contacts folder. Solution Copy Global Address List to Outlook Contacts 1. Open Outlook. 2. Tools > Address Book. 3. Ensure “Global Address List” is selected. 4. Select the contacts you require (Note CTRL+A will NOT work, to select ALL highlight the first one, scroll to the last one and hold down CTRL and select it). 5....
Publishing Exchange OWA using ISA
KB ID 0000090 Problem Those of you who know me will know that Cisco ASA is my weapon of choice in the firewall department. Now before the ISA brigade start emailing me telling me about “Application Layer Inspection” etc etc, that’s not because I think the ASA is better, cheaper or more effective, but because it’s “What I know”. To be honest I’ve not installed ISA since version 2000, where...
Exchange – New User(s) Not Showing Up On Global Address List
KB ID 0000775 Problem If you create a new user, give them a mailbox, and they seemingly fail to appear then don’t panic! Firstly and fore mostly: If you do anything in Exchange: Apply the “cup of coffee rule”, never make a change then go and prove that change works straight away! check it later. However most of us work in the real world and you have a user who needs to use this mailbox yesterday! Bear in mind, the process...
Exchange – Creating Dynamic Distribution Groups Based on Organizational Units
KB ID 0000820 Problem A Dynamic Distribution list, (as the name implies), maintains its membership for you. Unlike a normal static distribution list that you need to add/remove mailboxes manually. Solution Use PowerShell/Exchange Management Shell 1. I’m assuming you already have an OU populated with mail enabled users, in this example called Engineering. 2. Launch the Exchange Management Shell, Execute the following command, (change...
Exchange – Display/Export Users Mailbox Folder Sizes
KB ID 0000860 Problem A client asked this morning if there was a way he could see each users mailbox size, this is pretty simple to do see here. But he wanted to see each individual folder, and see a breakdown on the sizes of these folders. Solution Display Folder Sizes For an Individual User From the Exchange Management Shell, execute the following command; Get-MailboxFolderStatistics pete | Select...
Error When Trying to Set Out of Office ‘Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later’
KB ID 0000897 Problem When attempting to set my Out of Office automatic replies within Outlook, I was greeted with this. Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later. If I logged into Outlook Web Access, (Options > Set Automatic Replies) I could set it up and it worked fine. It’s never really bothered me, but my colleagues were complaining about it, and when...
Exchange 2019/16/13 – Where is the Queue Viewer?
KB ID 0000722 Problem Now that Microsoft have changed all the GUI management I struggled to locate the queue viewer. As it turns out it is NOT part of the Exchange admin center (https://localhost/ecp). Solution 1. Launch the Exchange Toolbox application. 2. And looking a little like its Exchange 2010 predecessor, you should see the queue viewer. 3. Which operates the same as it always has. Related Articles, References, Credits, or...
Exchange 2016 (&2013) – How To Move a Mailbox Database
KB ID 0000725 Problem I like to keep Exchange databases in their own volume, so one of the first things I do is move them. Warning: Moving a mail database will make it unavailable while it is being moved, warn your users, or plan in some down time. Solution 1. First see where the database is now. From within the Exchange admin center (https://localhost/ecp) > Servers > Databases > Select the database to be moved. Note: Take...
Exchange – Error ‘A matching connector cannot be found to route the external recipient’
KB ID 0000723 Problem You will see this error in one of two scenarios, firstly it’s a new Exchange Installation and you have yet to create a send connector, or your send connector(s) do not cover the DNS name of the recipient the message giving you the error was destined for. Identity: DC2012Unreachable412316860424 Subject: inter domain Internet Message ID: <afea4f1a2aa14c2788d872070ae6a5dd@DC2012.PNL.com> From...