Event ID 9690
KB ID 0000303 Problem Event ID 9690 ‘{storage group name}Mailbox Store (Server name)’: The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is {x} GB. This database size has exceeded the size limit of {x} GB. Seen on Exchange 2003 (Including SBS 2003), Note you need to install Exchange 2003 Service Pack 2 before you can...
Exchange 2003 – ActiveSync Stops working after IP change
KB ID 0000345 Problem My colleague swapped over one of our clients to a new IP range last week, all went well except ActiveSync stopped working on the clients phones, it took a while for the penny to drop. But this problem was caused by the “fix” for the “Active Sync Support Code:85010014” that’s outlined in MS KB817379. You need to grant access to the servers new IP address. Solution 1. Lets make sure...
Exchange 2003 – NDR ‘This message is too large to send.’
KB ID 0000620 Problem An NDR is received by someone trying to send you an email that is too big, this is an example of what they get sent back to them. Delivery has failed to these recipients or groups: Recipients Email Address This message is too large to send. To be able to send it, make the message smaller, for example, by removing attachments. Diagnostic information for administrators: Generating server: receiving server name...
Exchange – 4.5.1. 4.4.0 Primary Target 4.2.1 unable to connect to alternative host
KB ID 0000790 Problem My colleague Allen was doing an Exchange 2003 to 2010 migration today, and things were not going well, mail refused to flow from the Exchange 2003 server to the Exchange 2010 server (it flowed from 2010 to 2003 without error). During migrations that’s not unusual, and removing and recreating the routing groups usually fixes it, but he had done that. Mail was sat on the Exchange 2003 Server outbound queues on the...
Exchange 2003 – Defragmenting Your Database with Eseutil
KB ID 0000814 Problem I don’t have many clients left that still have Exchange 2003, so this will probably be the last time I have to do this (famous last words). Exchange databases NEVER get smaller, if you delete information out of them, it simply creates white space, that Exchange will reuse, (so they will steadily grow in size). Before you carry out this procedure, get your users to clear down their mailbox’s. Also...
Microsoft Excel – SGXLADDIN.dll could not be found
KB ID 0000505 Problem Seen when launching Microsoft Excel.. Error: ‘C:WindowsSysWOW64SGXLADDIN.dll’ could not be found, Check the spelling of the file name, and verify that the file location is correct. Solution You are seeing this because you have installed a Sage accounting product in the past and it dropped some add-ins into Excel. 1. Close the error > Click File> Options > Add-Ins > Select the “Sage...
Excel – Creating a Dropdown Box ‘From data on another sheet’
KB ID 0000711 Problem My wife asked me how to do this today. I don’t use Excel much, most people think because I work in IT I know everything about all software packages, and they are surprised when I’m asked questions like this, and I say ‘I don’t know I’m a network engineer’. But seeing as it was for the better half, I fired up Excel and worked it out. (This must be worth at least a cup of Tea!)...
Excel – IP Address Formula for ‘Auto fill’
KB ID 0000928 Problem I got asked this week if I know how to do this, a colleague was doing a spreadsheet, and needed to quickly put in IP addresses. The Problem is if you use ‘Auto Fill’ to continue your IP addresses, it does not behave quite like you would expect. Solution A quick search got me most of the way there, but the solution is different depending on which ‘octet’ of the IP address you want to...
Allow Users to Install Printers with Group Policy
KB ID 0000148 Problem Ordinary domain users cannot install printer drivers, because installing a printer driver requires “rights”. So unless you have installed the print driver as an administrator, the users cannot add a new printer, without logging on with administrative privileges, installing the printer and driver, then logging back on as the user, only at that point can they install the printer. To stop this happening...
Active Sync on Small Business Server 2003 with iPhone
KB ID 0000336 Problem I don’t know why but ActiceSync will NOT work out of the box with SBS 2003, for a long time I’ve just told my clients “it can’t be done”. However after the problem went off the boil for a while, it was the topic of conversation in the office, I did some searching and came up with a solution. You don’t need IMAP – you don’t need ISA server – you just need 5...