ActiveSync Error Support Code: 0x85010014
KB ID 0000367 Problem This error is so common, every time I fix it I berate myself for not documenting it for the site. It’s easier to do it, than to write it down, so see the video below. Solution Related Articles, References, Credits, or External Links NA
Exchange 2003 Service Pack 2 Hangs at “Stopping IIS Admin Service”
KB ID 0000235 Problem Had this, this morning (On SBS 2003) saw a few posts on technet and other forums but, the given advice of “Reboot it” was not the elegant suggestion I was looking for. Solution 1. Annoyingly simple, Click Start > Run > cmd {enter} 2. Enter the following command iisreset /STOP {enter} 3. Service Pack 2 will burst back into life and complete successfully. Related Articles,...
Secure and Lock down Exchange 2003
KB ID 0000020 Dtd 21/01/09 Problem You want to secure Exchange 2003 (Post SP2). Solution 1. Ensure you are not an open relay, 1. Open The Exchange Exchange system manager > Navigate to Administrative > Groups > First Administrative Group > Servers > {server_name} > Protocols > SMTP. 2. Right Click Default SMTP Server > Properties > Access > The Top option “Only the List Below” should be...
Transferring Certificates to Exchange 2010
KB ID 0000264 Problem As a rule most of my clients use self signed certificates, (even though you can buy certs cheap as chips these days). If you have paid for a certificate I can see why you would want to transfer it to the new Exchange box, though if your using self signed certificates, it’s a simpler task to create a new one. But I was asked, and what you guys ask for, I will work out how to do 🙂 Solution Export Certificate...
Event ID 9690
KB ID 0000303 Problem Event ID 9690 ‘{storage group name}Mailbox Store (Server name)’: The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is {x} GB. This database size has exceeded the size limit of {x} GB. Seen on Exchange 2003 (Including SBS 2003), Note you need to install Exchange 2003 Service Pack 2 before you can...
Exchange 2003 – ActiveSync Stops working after IP change
KB ID 0000345 Problem My colleague swapped over one of our clients to a new IP range last week, all went well except ActiveSync stopped working on the clients phones, it took a while for the penny to drop. But this problem was caused by the “fix” for the “Active Sync Support Code:85010014” that’s outlined in MS KB817379. You need to grant access to the servers new IP address. Solution 1. Lets make sure...
Exchange 2003 – NDR ‘This message is too large to send.’
KB ID 0000620 Problem An NDR is received by someone trying to send you an email that is too big, this is an example of what they get sent back to them. Delivery has failed to these recipients or groups: Recipients Email Address This message is too large to send. To be able to send it, make the message smaller, for example, by removing attachments. Diagnostic information for administrators: Generating server: receiving server name...
Exchange – 4.5.1. 4.4.0 Primary Target 4.2.1 unable to connect to alternative host
KB ID 0000790 Problem My colleague Allen was doing an Exchange 2003 to 2010 migration today, and things were not going well, mail refused to flow from the Exchange 2003 server to the Exchange 2010 server (it flowed from 2010 to 2003 without error). During migrations that’s not unusual, and removing and recreating the routing groups usually fixes it, but he had done that. Mail was sat on the Exchange 2003 Server outbound queues on the...
Exchange 2003 – Defragmenting Your Database with Eseutil
KB ID 0000814 Problem I don’t have many clients left that still have Exchange 2003, so this will probably be the last time I have to do this (famous last words). Exchange databases NEVER get smaller, if you delete information out of them, it simply creates white space, that Exchange will reuse, (so they will steadily grow in size). Before you carry out this procedure, get your users to clear down their mailbox’s. Also...
Microsoft Excel – SGXLADDIN.dll could not be found
KB ID 0000505 Problem Seen when launching Microsoft Excel.. Error: ‘C:WindowsSysWOW64SGXLADDIN.dll’ could not be found, Check the spelling of the file name, and verify that the file location is correct. Solution You are seeing this because you have installed a Sage accounting product in the past and it dropped some add-ins into Excel. 1. Close the error > Click File> Options > Add-Ins > Select the “Sage...