How to Convert .M4a Tracks to .Mp3
Nov17

How to Convert .M4a Tracks to .Mp3

KB ID 0000908  Problem I know M4a is essentially Mp4 anyway, but I have all my music in Mp3 format, and I can’t play an M4a file in my car! Solution Here I’m just converting one M4a file, but if you have a lot, the procedure is exactly the same. 1. Place your M4a file(s) in a folder > Open iTunes > File > Add Folder to Library > Navigate to your folder and select it. 2. File > Preferences > Import...

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Active Sync  on Small Business Server 2003 with iPhone
Nov17

Active Sync on Small Business Server 2003 with iPhone

KB ID 0000336  Problem I don’t know why but ActiceSync will NOT work out of the box with SBS 2003, for a long time I’ve just told my clients “it can’t be done”. However after the problem went off the boil for a while, it was the topic of conversation in the office, I did some searching and came up with a solution. You don’t need IMAP – you don’t need ISA server – you just need 5...

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iPhone and iPad – Configure the Cisco VPN Client
Nov17

iPhone and iPad – Configure the Cisco VPN Client

KB ID 0000360 Problem You have already configured a Cisco ASA / PIX device to provide Client VPN connectivity, and you now wish to configure the iPhone/iPad Device. Solution Note: The screen shots are taken from an iPhone running (4.2.1) the process for iPad is the same. 1. Select Settings. 2. Select General. 3. Select Network. 4. Scroll to the bottom of the page and select VPN. 5. Add VPN Configuration. 6. Select IPSec. 7....

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iPhone – Taking Screenshots / Screendumps
Nov17

iPhone – Taking Screenshots / Screendumps

KB ID 0000361 Problem All iPhones (above version 2 on 3G, 3GS and iPhone4) have the ability to take screenshots without having to download an app! Solution 1. Assuming you have the screen open you would like to capture, press the “Home” button, and while still having it pressed briefly press the “Sleep/Lock” button 2. The screen should “flash white” briefly and providing you are not on silent, you...

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Cisco AnyConnect Error (iPhone)
Nov17

Cisco AnyConnect Error (iPhone)

KB ID 0000362 Problem While using the Apple/Cisco Anyconnect App/Client you receive the following error. Error: The secure gateway has rejected the agent’s VPN request. A New connection requires re-authentication and must be started manually. Please contact your network administrator if this problem persists. The following message was received from the security gateway: No License.   Solution The most pertinent information...

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