Tether your iPhone or Using your iPhone as a Wireless Access Point (without jail breaking it)
Nov17

Tether your iPhone or Using your iPhone as a Wireless Access Point (without jail breaking it)

KB ID 0000373  Problem Before you start, your provider has to allow tethering of your iPhone, if the option is not there you need to speak to them, some carriers will want to charge you more for the privilege, others will not care, thats not Apples fault, nor is it mine 🙂 Secondly, before you all start mailing in to berate me, yes I know I’m not turning my phone into a wireless access point, what I’m actually doing is...

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iPhone – How to use mp3 files as ringtones
Nov17

iPhone – How to use mp3 files as ringtones

(How to Make Custom iPhone Ringtones for Free) KB ID 0000387  Problem With previous phones you could just select an mp3 track and hey presto it’s your ringtone. But hey this is Apple! And iTunes is involved, which makes things a little more complicated. Solution 1. I’m going to use a track from my music collection (Rolling in the Deep – Adele). Open iTunes and locate the track you want use. Locate the place in the...

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iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”
Nov17

iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”

KB ID 0000435  Problem Seen when attempting to update your iPhone. iTunes There are purchased items on the iPhone “{name of phone}” that have not been transferred you your iTunes library, You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? Solution 1. Firstly remove the warning by clicking “Cancel”. 2. With iTunes running and your iPhone...

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iPhone / iPad – Using the Cisco AnyConnect Client
Nov17

iPhone / iPad – Using the Cisco AnyConnect Client

KB ID 0000474  Problem You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect. Note: This is not a walkthrough on how to configure AnyConnect, for that go here. Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error. Solution 1. Firstly you need to...

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Sync Your iPhone / iPad Wirelessly
Nov17

Sync Your iPhone / iPad Wirelessly

  KB ID 0000550  Problem To sync your device wirelessly you need to make sure that, 1. You device is running IOS 5 or newer. 2. Your iTunes version is 10.5 or newer. 3. The iPhone / iPad are on the same wireless network as the machine running iTunes. Solution 1. Start up iTunes and connect your device via its USB cable. 2. Select your device > on the summary page, scroll down to the options section > tick “Sync with...

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