iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”

KB ID 0000435 


Seen when attempting to update your iPhone.

There are purchased items on the iPhone

There are purchased items on the iPhone “{name of phone}” that have not been transferred you your iTunes library, You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?


1. Firstly remove the warning by clicking “Cancel”.

2. With iTunes running and your iPhone connected, locate the phone which should be listed on the menu on the left hand side, Right click the phone and select “Transfer Purchases”.

Transfer Purchases

3. Wait for it to complete then re-try the update process.

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Author: Migrated

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