RDS Gateway Connection Error
KB ID 0001623 Problem I had to deploy a Remote Desktop Gateway Server into an existing RDS farm for a client this week, the RDS farm was presenting Windows Desktops (VDI) from Hyper-V. All went well until I tested the Gateway Server Externally, this is the error I got. Remote Desktop can’t connect to the remote computer ‘server/farm-name} for one of these reasons. 1) Your user account is not listed in the RD...
Error: 0x8007232B DNS Name Does Not Exist
KB ID 0001622 Problem Seen when attempting to ‘Activate’ a Window machine; Error: 0x8007232B DNS name does not exist Solution The reason for this error is the Windows machine has looked for a KMS (Key Management Server) in its local DNS, and not found one. This is because (out of the box) it has a Windows KMS licence code installed. Now if you have a KMS server you need to work out why you cant see it, I’ve covered...
Cluster: Not Reachable On UDP Port 3433
KB ID 0001621 Problem Seen on a Microsoft Hyper-V failover cluster (Server 2019); Network Interfaces {Node-Name} {Interface-Name} and {Node-Name} {Interface-Name} are on the same cluster network, yet address {IP-Address} is not reachable from {IP-Address} using UDP port 3433 Solution I’ve seen this error before, and usually you just need to disable the firewall or open UDP port 3433 and then re-validate the cluster (job done)....
Office 365 Retention Policies
KB ID 0001620 Problem Most things in Office 365 operate on a 30 day retention principle, but what if you are governed by restrictions that require you to retain your data for 5 years or 7 years in some cases? We have had Retention policies in Exchange for years, and I knew you could create a policy in exchange online, but what about OneDrive or SharePoint data? Well with O365 you can specify a ‘top level’ retention policy...
Exchange Event ID 1012 & 1013
KB ID 0001619 Problem Seen on Exchange 2013/2016 Event ID 1012 Log Name: Application Source: MSExchangeDiagnostics Event ID: 1012 Task Category: General Level: Error Keywords: Classic User: N/A Description: Data loss occurred in RetentionAgent: RetentionAgent: Data loss occurred. The size of this folder E:\Program Files\Microsoft\Exchange Server\V15\Logging\Diagnostics\DailyPerformanceLogs has reached the max size allowed –...
Windows ‘Auto Suspends’ In ESX
KB ID 0000311 Problem Has annoyed me for a while, first seen in vSphere4 ESX, a guest Windows machine “Suspends” after a while. Solution 1. Power the Windows VM down. 2. Right click the VM and Select “Edit Settings”. 3. Select the VM Options Tab > Power Management > Select “Put OS into standby mode..” > OK. HTML5 FLEX vClient 4. Power the VM on again, problem sorted. Related Articles,...
Outlook: Import and Export Data (.pst)
Backup and restore from .pst file KB ID 0000154 Problem You want to import your mail from an older version of Outlook into your new Outlook mailbox, or you simply want to backup your mail. Solution Thankfully the process is the same for modern Outlook as it was for previous versions of Outlook. 1. In Outlook > Select the “File” Tab > Open > Open & Export > Import/Export Note: On older versions of Outlook...
Microsoft Outlook – Showing Email Headers
KB ID 0000663 Problem There are plenty of reasons for wanting to look at a message header, to see where a mail has come from or from which email address it was sent for example. Different versions of Outlook have different methods of letting you read the email header. Solution Display Message Headers with Outlook 2013 1. Open the mail in question and select ‘file’. 2. Info > Properties. 3. Your message headers are...
Exchange 2013 – Working with and Managing the OAB
KB ID 0000745 Problem Exchange 2013, has changed the way Offline Address Books are handled, with previous versions only one server (the first server holding the mailbox role) was responsible for generating the OAB. With 2013 however multiple servers generate the OAB, In fact every server that has a special arbitration mailbox called an organization mailbox will create a copy. This is better for fault tolerance and resilience, and you...
VMware: List/Audit VMware Tools Versions
KB ID 0001618 Problem If you want to either audit, or simply get a quick list of which of your VMs are running which versions of VMware Tools, here are a few options. Show VMware Tools Versions With PowerCLI Use the following Syntax Get-VM | Select-Object -Property Name,@{Name=’ToolsVersion’;Expression={$_.Guest.ToolsVersion}} Like so; Show VMware Tools Versions With VI Client Using HTML Client To Show VMware Tools...