macOS: Microsoft Outlook Search Broken

Posted on 05/07/2021 by PeteLong

KB ID 0001754

Problem

I’ve had to contend with Outlook Search Broken on Windows clients many times, but not being able to search my ‘sent‘ and ‘deleted‘ items has a detrimental effect on my productivity.

Outlook Search Broken Fix

This can happen if the folder/drive that your Outlook profile is in is Blocked/Prevented access by ‘Spotlight’ but in my case that wasn’t the problem.

Close Outlook > Open ‘Finder’ > Go > Go to folder > Paste in the following;

~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

Locate the file called Outlook.sqlite and MOVE it somewhere safe (like your desktop).

Open Outlook and you should see this > Click ‘Repair’.

This can take a while (mine took about an hour, be patient). Eventually Outlook will open and your folders should all ‘resend’ then you can search again.

Alternative Outlook Search Broken Fix

You may also need to ‘bounce‘ the spotlight service, issue the following commands’

[box]

sudo mdutil -a -i off
sudo mdutil -a -i on

[/box]

Outlook (for macOS) Notifications Stopped Working

Posted on 02/07/2020 by PeteLong

KB ID 0001684

Problem

Like most of us I spend my working day based around Outlook calendar meetings and entries, I’ve even got birthdays and anniversaries in there. So recently when the notification pop-ups stopped working, it was a potential problem. Occasionally I could hear the notification ‘sound’, but I had to open outlook and change to the notification window to see them. When you are as absent minded as me, that’s a recipe for disaster.

I don’t know if it was a macOS update or a Microsoft Office update that had broken it, (or if I’d done something stupid myself!).

Solution

I tried a few solutions but this is the only one that worked. Click the ‘Apple Icon’ (top left) > System Preferences > Notifications > Scroll down and select Outlook > On your keyboard press the ‘Delete/Backspace’ key, to remove Outlook > Close system preferences.

If Outlook is open close it > Open Outlook > At the notification prompt > Click ‘Allow’.

The problem ceased.

macOS: FaceTime HD Camera Not Working In Microsoft Teams?

Posted on 22/04/2020 by PeteLong

KB ID 0001671

Problem

My firm are in the middle of moving from Skype to Teams, so more and more online meetings are being done with Teams. I have had some problems trying to get my camera to work?

Solution

Firstly you need to ‘Allow’ Teams to use the camera; Click the ‘Apple’ icon > System preferences > Security and privacy > Privacy > Camera > Tick to enable ‘Microsoft Teams’ (Note: You may need to click the padlock at the bottom, before you can change any settings).

If you have Teams running, you will need to restart it, then if you can see the camera ‘feed’ in Settings > Devices, (as below) you should be good to go.

Cannot See Camera Input in Teams

If there’s still no input, then it’s probably because another application has control of the Camera. (Remember I said above, we are migrating from Skype!) Well look in Skype and boom its working there, so Teams can’t use it!

I don’t need my camera in Skype, so I can simply ‘Block’ Skype from using it;

But if you want to use the Camara in BOTH/MORE applications, simply close the other applications that may have stolen the camera and restart the one you want to use it.

macOS: ASDM Developer Cannot Be Verified

Posted on 10/04/2020 by PeteLong

KB ID 0001667

Problem

When trying to connect to a Firepower 1010 ASDM I was met with this;

“Cisco ASDM-IDM.app” cannot be opened because the developer cannot be verified.
macOS cannot verify that this ap is free from malware

Solution

If you’ve spent much time using macOS then this is quite common, Open System Preferences > Security and Privacy > General tab > You will see a warning about the Cisco ASDM-IDM > Click ‘Open Anyway‘.

If you are prompted again simply click ‘Open‘.

Windows In VMware Fusion ‘Cannot Access Shared Folders’

Posted on 12/12/2019 by PeteLong

KB ID 0001627

Problem

Every so often I have a problem with the Windows 10 VM that I run on my mac in VMware Fusion, last time I needed to upgrade to Fusion 11.5, before that it was a registry fix. This time I could not access any files or folders on the parent mac.

Network Error
Windows cannot access \\vmware-host\Shared Folders\{Folder-Name}
You do not have permissions to access \\vmware-host\Shared Folders\{Folder-Name}. Contact your network administrator to request access.

Solution

Removing and re-adding the share in VMware Fusion didn’t fix the problem, in the end I had to grant VMware Fusion, ‘Full Disk’ access before the problem ceased.

System Preferences > Security & Privacy > Privacy > ‘Unlock’ > Full Disk Access > Tick ‘VMware Fusion.app”.

macOS: Find your DHCP Server Address

Posted on 27/08/2019 by PeteLong

KB ID 0001587

Problem

In Windows this is easy to find, ‘ipconfig /all‘ will tell you 🙂 On macOS it’s not so simple.

Solution

First you need to know which network card we are talking about! Your wireless network card is nearly always en0 (that’s a zero), if you are on a wired connection simply run ifconfig and find the right network card.

to double check you can run;

[box]

ipconfig getifaddr en0

[/box]

Then to see your DHCP server address, issue the following command;

[box]

ipconfig getpacket en0

[/box]

Look for the value of server_identifier this is the DHCP servers address.

macOS: Create an ISO From a Folder

Posted on 14/05/2019 by PeteLong

KB ID 0001554

Problem

I had to get some files onto a server today that had no internet access. I did have iLO access, so if I could get the files into an .iso file, I could present that as a virtual CD/DVD drive, and install the software I required.

But how to create an .iso file on my mac?

Solution

It’s a two step procedure, first you use Disk Utility to create a CDR image, then you convert that image to an ISO.

Launch Disk Utility > File > Image from Folder > Browse to and select the folder containing your files > Set the ‘Image Format’ to DVD/CD master > For ease I’m saving it on my desktop.

This will create a CDR disk image, to convert it to an ISO image, open a terminal windows and use the following syntax.

[box]

cd ~/Desktop
hdiutil makehybrid -iso -joliet -o -FILENAME.iso FILENAME.cdr

[/box]

Remote Connect to macOS

Posted on 25/04/2019 by PeteLong

KB ID 0001539

Problem

Remotely connecting to Windows is easy we’ve had RDP since Windows NT4, (yes I’m that old). But what if you want to remote connect to a mac? Well that has ‘Screen Sharing’ built in, (which it pretty much the same, but it uses VNC).

If you’re unfamiliar with VNC, (Virtual Network Computing,) you can install it on both Windows and Linux. Normally you need a client, (to connect with) and a server, (to connect to). VNC server is built into your Mac, so you just need to switch it on.

Note: To access though a firewall you will need to have TCP port 5900 open/forwarded to the mac.

Solution

Apple Symbol > System Prefernces > Sharing.

Tick: ‘Screen Sharing‘ > Computer Settings > Tick VNC viewers may control screen with password > Enter a password > OK.

On a remote machine download a VNC client (there are a lot to choose from!) > Point it to the IP address of your mac > Enter the password you set, (above).

And you are connected.

VMware Fusion on macOS Mojave: No Mouse or Keyboard

Posted on 03/03/2019 by PeteLong

KB ID 0001523

Problem

While building my new MacBook, I installed VMWare Fusion, (I always run a Windows VM, in case I have to do something on Windows). But no matter what version I tried to install, I could not interface with the VMs, (no mouse or keyboard).

I ran Fusion 11 on my old MacBook, (running Mojave). So I was a bit confused.

Solution

Click the ‘Apple’ (top left) > System Preferences > Security and Privacy > Privacy > VMWare Fusion should already be in the list, (if not you will need to add it) > Unlock > Tick the box next to VMware Fusion > Lock.

Now you should be able to interact with your VMs.

macOS – Editing the Hosts File

Posted on 07/01/2017 by PeteLong

KB ID 0001268

Another guest post from Daniel Newton

Problem

I’ve had windows for years; I knew the OS inside out. Recently, I switched to Mac. But I wondered how to edit the hosts file for my VPN connections and my servers. After some research, I found out how to do it and thought I will document it on PeteNetLive! 🙂

Solution

Open a terminal session and type in the following command;

[box]Sudo nano /etc/hosts[/box]

Note: I’m using nano for this but you can use vi to edit the document (sudo vi /etc/hosts).

You’ll be prompted to enter your password.

Then you will get this screen;

Type in an entry for example (Note: This is not my IP or my company’s IP!);

To Save, Press Control and O and Enter.

To Exit, press Control and X.

Problem

Outlook Search Broken Fix

Alternative Outlook Search Broken Fix

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Cannot See Camera Input in Teams

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