Outlook Autocomplete / Nickname / Nk2 file
KB ID 0000284 Problem Note: Outlook 2010 no longer uses the .nk2 file click here. When you work with Outlook, every time you type or send an email, the email address that you are sending to, gets added to a cache on your computer. This cache lives in a file called the “nickname” file or the NK2 file. Solution To remove and entry from the list Simply select it and press “Delete”, or there’s a utility...
Configure Microsoft Outlook for Gmail
KB ID 0000366 Problem You would like to connect Microsoft Outlook to your Gmail account. Solution 1. If Outlook does not have an account already it will prompt you when it launches, if you are adding an account click Tools >Account settings > Add. 2. If you are in a domain environment it will try and auto configure your account, but you want to set things up manually, select “Manually configure server...
Outlook 2013 and 2010 Stop – Do you want to send this message without a subject?
KB ID 0000371 Problem With Outlook 2010, everytime you send and email withough a subject line you get the following prompt “Do you want to send this message without a subject?” Now there are sensible reasons for this, but a lot of the time I don’t really want to put in a subject, especially if I’m conversing with friends colleagues etc. And I’m really sick and tired of being asked. Solution 1. Open...
Outlook Lost its “Favorites” Folder
KB ID 0000431 Problem After messing around, adding and removing some mail profiles on my Outlook 2010, It managed to lose my favorites folder. Even the option to add folders to the Favorites folder had disappeared? Solution 1. Close down Outlook. 2. Run the command outlook.exe /resetnavpane {enter} 3. You can now add folders back to favorites. Related Articles, References, Credits, or External Links NA...
Outlook 2010 – Migrate Autocomplete Settings
KB ID 0000451 Problem Before Outlook 2010 we could simply migrate autocomplete entries by locating and moving the clients nk2 file. But Outlook 2010 did away with the .nk2 autocomplete file. The autocomplete/autosuggest file remembers your previously typed email addresses. The good news is that you can still migrate the settings, only now you need to migrate a .dat file instead. Solution 1. In this example I’ll migrate the...
Exchange / Outlook – Security Alert – “The security certificate was issued by a company you have not chosen to trust”
KB ID 0000454 Problem Out of the box Exchange 2007 and 2010 comes with a “Self Signed” digital certificate. That’s OK for getting you up and running but your Outlook clients may start to see the error below. Error: Security Alert Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the sites security certificate. The security certificate was issued by a...
Import Microsoft Outlook Contacts into Google+
KB ID 0000482 Problem Importing and adding friends into your “Circles” is easy if you use Gmail, however if your contacts are in Microsoft Outlook then they wont get picked up automatically. Solution Export Outlook 2010 Contacts 1. Launch Microsoft Outlook > File > Open > Import. Export Outlook 2007/2003/2000 Contacts 1. Launch Microsoft Outlook > File > Import and Export. Exporting 2. Export to a File >...
Outlook – Restore Categories
KB ID 0000493 Problem After a recent Exchange failure at work we had to rebuild our mail databases and import our old mail. All was fine except Outlook had lost its categories, now you can do tons of things with categories, but for the most part I just use them for colour coding my diary entries and for colour flagging emails. Colours gone 🙁 Solution 1. Annoyingly simple, close Outlook (if open). 2. Launch outlook from the run box...
Outlook – Disable Cached Mode with Group Policy
KB ID 0000507 Problem I got asked how to do this today, a client has a number of roaming users (teachers) who don’t like waiting for Outlook to create a local copy of the mailbox each time they log on. To be honest as they have Exchange 2010 they would be better using the feature rich Outlook Web App (OWA) rather than the full client if they need to move around so much but hey, I was asked. Solution 1. To do this you need to use...
Outlook Error – ‘One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this server’
KB ID 0000560 Problem Outlook will show you this error if you attempt to grant rights to a “distribution group” on an object for example, a public folder, or for calendar permissions. You would think that converting the “Universal Distribution Group” to a “Universal Security Group” would solve this problem, but it does not. Note: You may also see the following error, “an error occurred....