Exchange 2010 Service Pack 3 Error – ‘The IIS 6 WMI Compatibility component is required’
Nov17

Exchange 2010 Service Pack 3 Error – ‘The IIS 6 WMI Compatibility component is required’

KB ID 0000771  Problem If you attempt to install Exchange Service Pack 3 on an Exchange server that is currently running Service Pack 1 you will see this error. Error: The ‘IIS 6 WMI Compatibility’ component is required. Install the component via Server Manager. Solution Note: This was a prerequisite for SP2, so if you do not see this error your Exchange was deployed with SP2 slipstreamed into it, or the problem was dealt...

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Exchange 2010 SP3 – Can I Upgrade to Exchange 2013
Nov17

Exchange 2010 SP3 – Can I Upgrade to Exchange 2013

KB ID 0000770  Problem At the time of writing (14/02/13), the answer is NO, for full coexistence with Exchange 2013 you need to have Exchange 2013 CU1 (Cumulative Update), which at this time is unreleased (Expected Q1 of 2013 – so we are not far away). Note: CU2 is now released. Solution So What do I get with Exchange 2010 SP3? 1. You can install Exchange 2010 on Windows Server 2012, (though you can’t in-place upgrade the...

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Installing Exchange 2010 on Server 2012

KB ID 0000785  Problem With the release of Exchange 2010 Service Pack 3, Exchange 2010 is now supported on Windows Server 2012, but as there (at time of writing) is no media with SP3 slipstreamed into it, installing the product on Windows Server 2012 is a little problematic. If you got here because you have tried and have got an error, follow the procedure below and you should have the product installed and running without any further...

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Mail Routing Issue ‘451 5.7.3 Cannot achieve Exchange Server authentication’
Nov17

Mail Routing Issue ‘451 5.7.3 Cannot achieve Exchange Server authentication’

KB ID 0000791 Problem While putting in a New Exchange 2010 server today, I test moved a mailbox to this new site, and could not get mail to flow to the Exchange 2010 server at the clients main site. 451 4.4.0 Primary target IP address responded with: “451 5.7.3 Cannot achieve Exchange Server authentication.” Attempted failover to alternate host , but that did not succeed. Either there are no alternative hosts, or delivery...

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Exchange Install Error – ‘Setup needs to contact the Active Directory schema master but this computer is not in the same Active Directory domain as the schema master’
Nov17

Exchange Install Error – ‘Setup needs to contact the Active Directory schema master but this computer is not in the same Active Directory domain as the schema master’

KB ID 0000793  Problem While installing Exchange 2010 one of my client’s satellite sites, this is what I got. Organizational Prerequisites Failed Error: Setup needs to contact the Active Directory schema master but this computer is not in the same Active Directory domain as the schema master {Site-Name}. Error: Setup encountered a problem while validating the state of Active Directory: Exchange organization-level objects have...

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Mailbox Move Error – ‘Couldn’t switch the mailbox into Sync Source mode’
Nov17

Mailbox Move Error – ‘Couldn’t switch the mailbox into Sync Source mode’

KB ID 0000795  Problem While attempting to move a mailbox between sites last week I got this; Error details: Couldn’t switch the mailbox into Sync Source mode. This could be because of one of the following reasons: Another administrator is currently moving the mailbox. The mailbox is locked. The Microsoft Exchange Mailbox Replication service (MRS) doesn’t have the correct permissions. Network errors are preventing MRS from...

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Exchange – Enable ‘Out Of Office’ For Another User
Nov17

Exchange – Enable ‘Out Of Office’ For Another User

KB ID 0000843 Problem Got in the office to find a colleague was going to be on long term sick this morning, the boss asked, “Can we turn on his out of office?”. I could have simply changed the users password and logged into OWA and done it, but executing some PowerShell would be more elegant. Note: You must be in one of the following groups to carry out this procedure, Organizational Management, Recipient Management, or...

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Event ID 9335 and 9331 Offline Address Book Update Errors
Nov17

Event ID 9335 and 9331 Offline Address Book Update Errors

KB ID 0000849 Problem Seen on an Exchange 2010 server, this server had previously been upgraded from Exchange 2007, and that was upgraded from Exchange 2003. Event ID 9335 Log Name: Application Source: MSExchangeSA Event ID: 9335 Task Category: (13) Level: Error Keywords: Classic User: N/A Computer: ServerName Description: OABGen encountered error 80004005 while cleaning the offline address list public folders under...

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Event ID 3154 ‘Active Manager Failed To Mount Database’
Nov17

Event ID 3154 ‘Active Manager Failed To Mount Database’

KB ID 0000867  Problem Seen on an Exchange server, in my case I got one for the mailbox database, immediately followed by one for the public folder database. Active Manager failed to mount database MailStore 01 on server {Server-name}. Error: An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error. Error: A transient error occurred during a database...

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Exchange – Emails go Straight to ‘Drafts’
Nov17

Exchange – Emails go Straight to ‘Drafts’

KB ID 0000898  Problem It’s been such a long time since I’ve seen this, but I got this problem this morning at one of our sister companies. When attempting to send and email, via Outlook (or Outlook Web Access), the email does not get sent and instead drops straight into the users drafts folder. Solution 1.Locate the EdgeTransport.exe.config file (By default it will be in c:Program FilesMicrosoftExchange ServerBin but your...

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