Backup Exec error: (0xE0008520): Device could not be snapped because it contains an active cache file
KB ID 0000265 Problem You are trying to perform a snapshot using Backup Exec Open File Option and there is already a snapshot file there. Error: V-79-57344-34110 – AOFO: Initialization failure on: “C:”. Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP). Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file. Check the Windows Event Viewer for...
Backup Exec Error – Exchange Backup “The VSS Writer failed 0x800423f3”
KB ID 0000307 Problem Backup Exec Exchange Backup fails with the following error, Final error: 0xe000fed1 – A failure occurred querying the Writer status. Final error category: Resource ErrorsWriter Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze Solution The Microsoft VSS writer that...
Backup Exec – Cannot Display Job Logs “{name} contains an invalid path”
KB ID 0000334 Problem While attempting to open a Backup Exec job log, you see the following error. Error C:DOCUMEN~1ADMINI~1.COMLOCALS~1Temp1hist{logname} contains an invalid path. Solution 1. Nice quick one, update the Microsoft XML Parser to a version greater than Version 6 SP 2. 2. If that fails to resolve the problem, click Start > run > appwiz.cpl {enter} > Locate Backup exec > Change. 3. Next > Select Repair >...
Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”
KB ID 0000349 Problem Seen while using Backup Exec 2010 R2, while attempting to backup an Exchange 2010 server (on Windows server 2008 R2) in a VMware virtualised environment (using the VMware Backup Exec Agent). Click for Larger Image Errors Read Job Completion Status Completed status: Failed Final error: 0xe0009585 – Unable to open a disk of the virtual machine. Final error category: Resource Errors Errors Backup-...
Backup Exec Job Fails With an E000FE30 Error
KB ID 0000382 Problem A common error on Backup Exec version 12, essentially the media server is losing communication to the Backup Exec remote agent Note: Even if you only have one server it will still be running a remote agent! Errors: Final error: 0xe000fe30 – A communication failure has occurred Final error category: Server Errors V-79-57344-65072 – The Exchange Store service is not responding. Backup set canceled....
Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”
KB ID 0000574 Problem I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error; Error: V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details V-79-57344-4608 – The backup-to-disk folder that was specified for this job must be on a...
Backup Exec – Using RDX Drives
KB ID 0000578 Problem While I like RDX drives, (they have advantages over magnetic tape), but they do have a drawback, throughput. As you can see the removable drive/cartridges are just 1TB SATA Drives in a protective jacket, with a “write protection switch” on them. So they should be perfect as a backup medium, the problem is, the drive carrier itself runs off the USB bus, so they can’t run faster than 48MB a second...
Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
KB ID 0000721 Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to restore from....
Backup Exec Job Failed Error ‘A device attached to the system is not functioning’
KB ID 0000871 Problem I Replaced a tape drive for a customer a couple of weeks ago. With the new one fitted I backed up a few files and restored them to make sure the new drive was OK, and checked the backups the following morning. They had failed with the following on the job log. (Click for larger image). Job ended: xxxxxxxxxxxxxxxx Completed status: Failed Final error: 0xe00084f4 – An unknown error has occurred. Final error...
Symantec AntiVirus Asks For Password During Uninstall
KB ID 0000894 Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...