Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”
Nov17

Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”

KB ID 0000349  Problem Seen while using Backup Exec 2010 R2, while attempting to backup an Exchange 2010 server (on Windows server 2008 R2) in a VMware virtualised environment (using the VMware Backup Exec Agent). Click for Larger Image Errors Read Job Completion Status Completed status: Failed Final error: 0xe0009585 – Unable to open a disk of the virtual machine. Final error category: Resource Errors Errors Backup-...

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Backup Exec Job Fails With an E000FE30 Error
Nov17

Backup Exec Job Fails With an E000FE30 Error

KB ID 0000382  Problem A common error on Backup Exec version 12, essentially the media server is losing communication to the Backup Exec remote agent Note: Even if you only have one server it will still be running a remote agent! Errors: Final error: 0xe000fe30 – A communication failure has occurred Final error category: Server Errors V-79-57344-65072 – The Exchange Store service is not responding. Backup set canceled....

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Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”
Nov17

Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”

KB ID 0000574  Problem I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error; Error: V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details V-79-57344-4608 – The backup-to-disk folder that was specified for this job must be on a...

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Backup Exec – Using RDX Drives
Nov17

Backup Exec – Using RDX Drives

KB ID 0000578 Problem While I like RDX drives, (they have advantages over magnetic tape), but they do have a drawback, throughput. As you can see the removable drive/cartridges are just 1TB SATA Drives in a protective jacket, with a “write protection switch” on them. So they should be perfect as a backup medium, the problem is, the drive carrier itself runs off the USB bus, so they can’t run faster than 48MB a second...

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Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
Nov17

Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’

KB ID 0000721  Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to restore from....

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Backup Exec Job Failed Error ‘A device attached to the system is not functioning’
Nov17

Backup Exec Job Failed Error ‘A device attached to the system is not functioning’

KB ID 0000871  Problem I Replaced a tape drive for a customer a couple of weeks ago. With the new one fitted I backed up a few files and restored them to make sure the new drive was OK, and checked the backups the following morning. They had failed with the following on the job log. (Click for larger image). Job ended: xxxxxxxxxxxxxxxx Completed status: Failed Final error: 0xe00084f4 – An unknown error has occurred. Final error...

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Symantec AntiVirus Asks For Password During Uninstall
Nov17

Symantec AntiVirus Asks For Password During Uninstall

KB ID 0000894  Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...

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Playstation 3 – Error ‘A DLNA protocol error (2104) has occurred’ When streaming from Windows Media Player
Nov17

Playstation 3 – Error ‘A DLNA protocol error (2104) has occurred’ When streaming from Windows Media Player

KB ID 0000696 Problem My Windows 7 Media Center can’t stream to my PS3, but the Windows Media Player that’s built into the same PC can, (well it should be able to!) However when I tried, this is what the Playstation told me. Media Server Error: A DNLA protocol error (2104) has occurred. Solution Note: Your local firewall on the Windows 7 machine can also cause this problem. I have a decent firewall at home, so I disabled...

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SmoothWall – Allowing Windows Updates and Windows Activation
Nov17

SmoothWall – Allowing Windows Updates and Windows Activation

KB ID 0000441  Problem I’ve had fun this week installing a new virtual environment for a client with a SmoothWall firewall. It took a call to SmoothWall support for me to get Windows updates to work, then after activating a few 2008 R2 servers via phone, I was motivated to get online activation running as well. Windows Activation Error – (We are being blocked by the SmoothWall Proxy). A problem occurred when Windows tried...

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Sonicwall 2040 Port Forwarding
Nov17

Sonicwall 2040 Port Forwarding

KB ID 0000346  Problem You would like to set up port forwarding on a Sonicwall 2040, in this example I will assume we are forwarding SMTP (TCP port 25). Sonicwall Pro 2040 – System Screen Note: Notice the “Network Interfaces” section, take note of the names of the interfaces and what they are doing, this will become relevant later. Solution 1. Log into the Sonicwall’s management console. 2. If you have not...

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