Backup Exec – Cannot Display Job Logs “{name} contains an invalid path”
KB ID 0000334 Problem While attempting to open a Backup Exec job log, you see the following error. Error C:DOCUMEN~1ADMINI~1.COMLOCALS~1Temp1hist{logname} contains an invalid path. Solution 1. Nice quick one, update the Microsoft XML Parser to a version greater than Version 6 SP 2. 2. If that fails to resolve the problem, click Start > run > appwiz.cpl {enter} > Locate Backup exec > Change. 3. Next > Select Repair >...
Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”
KB ID 0000349 Problem Seen while using Backup Exec 2010 R2, while attempting to backup an Exchange 2010 server (on Windows server 2008 R2) in a VMware virtualised environment (using the VMware Backup Exec Agent). Click for Larger Image Errors Read Job Completion Status Completed status: Failed Final error: 0xe0009585 – Unable to open a disk of the virtual machine. Final error category: Resource Errors Errors Backup-...
Backup Exec Job Fails With an E000FE30 Error
KB ID 0000382 Problem A common error on Backup Exec version 12, essentially the media server is losing communication to the Backup Exec remote agent Note: Even if you only have one server it will still be running a remote agent! Errors: Final error: 0xe000fe30 – A communication failure has occurred Final error category: Server Errors V-79-57344-65072 – The Exchange Store service is not responding. Backup set canceled....
Backup Exec Error – ” The backup-to-disk folder that was specified for this job must be on a local NTFS volume”
KB ID 0000574 Problem I got this when backing up to an HP RDX removable disk backup system. The drive WAS formatted as NTFS, but the job failed with the following error; Error: V-79-57344-4608 – 0xe0001200 – This operation requires a backup-to-disk folder on a local NTFS volume on the media server. Check the job log for details V-79-57344-4608 – The backup-to-disk folder that was specified for this job must be on a...
Backup Exec – Using RDX Drives
KB ID 0000578 Problem While I like RDX drives, (they have advantages over magnetic tape), but they do have a drawback, throughput. As you can see the removable drive/cartridges are just 1TB SATA Drives in a protective jacket, with a “write protection switch” on them. So they should be perfect as a backup medium, the problem is, the drive carrier itself runs off the USB bus, so they can’t run faster than 48MB a second...
Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
KB ID 0000721 Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to restore from....
Backup Exec Job Failed Error ‘A device attached to the system is not functioning’
KB ID 0000871 Problem I Replaced a tape drive for a customer a couple of weeks ago. With the new one fitted I backed up a few files and restored them to make sure the new drive was OK, and checked the backups the following morning. They had failed with the following on the job log. (Click for larger image). Job ended: xxxxxxxxxxxxxxxx Completed status: Failed Final error: 0xe00084f4 – An unknown error has occurred. Final error...
Cannot Delete ARCServe Job
KB ID 0000018 Problem Backup job listed as <corrupted> and cannot be deleted, this is caused by ARCServe crashing or a power cut while the job was being worked on. Solution 1. Start > run > cmd {enter} 2. cd c:program filescaBrightstor Arcserve Backup {enter} 3. cstop {enter} 4. Start > Run > %BAB_HOME% {enter} 5. Rename the folder 00000001.qsd to OLD_00000001.qsd 6. Switch back to the command Window 7. cstart...
ARCServe Error E8535 (Failed to receive data from client agent)
KB ID 0000011 Problem Backup job fails with above error, seen on exchange document/brick level backup Solution 1. Start > Run > Regedit {enter}. 2. Navigate to HKEY_LOCAL_MACHINESOFTWAREComputerAssociatesBrightStor ARCserve BackupBaseTaskRemote. 3. Change the following two DWORD entries so that they read 3600 (Hexadecimal) or 13824 Decimal. ReceiveTimeOut SendTimeOut 4. Reboot. Related Articles, References, Credits, or External...
ARCServe E8601 Failed to connect agent. error when restoring to Exchange
KB ID 0000161 Problem Seen on ARCServe 11.5 (SP2) when doing a brick level restore of user data. Error: E8601 Failed to connect agent. (AGENT=dbaxchg2, EC=Invalid user ID or password was submitted or Database Server instance may be inaccessible. If user ID is a Windows domain account, please use DomainUsername.) Solution Assuming you have the correct credentials set up in ARCserve server admin, and in the ARCServe Exchange agent,...