KB ID 0001165
It’s been such a long time since I touched any backup software, I setup Arcserve UDP this week for a client to backup their servers to a NAS drive, then they wanted to back that data off to tape for an offsite backup.
I installed Arcserve no problem, it looks much the same as it did last time I used it. When I expanded the server-name only the local drives were shown, as I only had a basic licence adding the NAS drive was not an option.
A quick call to the boys in the data center who look after all our backups pointed me in the right direction. Instead of adding the mapped drive letter, you simply add the UNC path to the share as a “Preferred Shared/Machines” source.
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