How to Convert .M4a Tracks to .Mp3
Nov17

How to Convert .M4a Tracks to .Mp3

KB ID 0000908  Problem I know M4a is essentially Mp4 anyway, but I have all my music in Mp3 format, and I can’t play an M4a file in my car! Solution Here I’m just converting one M4a file, but if you have a lot, the procedure is exactly the same. 1. Place your M4a file(s) in a folder > Open iTunes > File > Add Folder to Library > Navigate to your folder and select it. 2. File > Preferences > Import...

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iPhone – Bluetooth Problem
Nov17

iPhone – Bluetooth Problem

KB ID 0000374  Problem I wrote an article yesterday about tethering via bluetooth, and had a few problems, sorry to say the web was not much help at all 🙁 Basically the iPhone was marked with a yellow warning triangle, and when clicking the troubleshooting option you see the following, Error: Bluetooth Peripheral Device doesn’t have a driver. 2. I read some forum posts and the general advice was to download iTunes, extract the...

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iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”
Nov17

iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”

KB ID 0000435  Problem Seen when attempting to update your iPhone. iTunes There are purchased items on the iPhone “{name of phone}” that have not been transferred you your iTunes library, You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? Solution 1. Firstly remove the warning by clicking “Cancel”. 2. With iTunes running and your iPhone...

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iPhone / iPad – Using the Cisco AnyConnect Client
Nov17

iPhone / iPad – Using the Cisco AnyConnect Client

KB ID 0000474  Problem You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect. Note: This is not a walkthrough on how to configure AnyConnect, for that go here. Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error. Solution 1. Firstly you need to...

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Sync Your iPhone / iPad Wirelessly
Nov17

Sync Your iPhone / iPad Wirelessly

  KB ID 0000550  Problem To sync your device wirelessly you need to make sure that, 1. You device is running IOS 5 or newer. 2. Your iTunes version is 10.5 or newer. 3. The iPhone / iPad are on the same wireless network as the machine running iTunes. Solution 1. Start up iTunes and connect your device via its USB cable. 2. Select your device > on the summary page, scroll down to the options section > tick “Sync with...

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