There is Currently No Route to the Mailbox Database
KB ID 0001413 Problem Background: Just introduced Exchange 2016 into Exchange 2013 Environment. Mailboxes on Exchange 2016, can send external mail and internal (to Exchange 2013) mail. No mail flows from Exchange 2013 to Exchange 2016. External mail to Exchange 2016, (which flows thought the 2013 server,) also fails. Event ID 5006 Cannot find information about owning Mailbox Server {server-path} for database {database-path} in routing...
Exchange: Blank Certificate Name
KB ID 0001411 Problem You see this a lot with 3rd party (purchased) certificates, especially if you have imported them from something else e.g. a web site, appliance, NetScaler, etc. The correct certificate, is there, it’s just got no name? Solution Open an MMC console (Start > Run > mmc {enter}) File > Add Remove Snap-in > Certificates > Select ‘Local Computer’ > Open Personal > Certificates > Locate...
Exchange: Noderunner.exe High CPU and Memory Usage
KB ID 0001412 Problem After an Exchange 2007 to 2013 migration, the client emailed to say that noderunner.exe was maxing out the server memory and CPU. The server was working fine other wise. (I’d previously disabled the search index on the datastore, to speed up the migration, and had only re enabled it that day so I assumed that’s what the problem was, I disabled it once more and jumped on after hours for a look. You may...
Connect to Office 365 Exchange PowerShell
KB ID 0001410 Problem If there’s one thing thats grown on me it’s PowerShell, After the last few versions of Exchange you can’t really escape it. So now we have so many clients with their Exchange in Office 365. The ability to connect to that, and use all your usual Exchange commandlets is a bonus! WARNING: This process may end up with you getting an “Access is denied” error, if you are using modern...
Exchange Setup Error: Cannot Update Schema
KB ID 0001409 Problem I had a nightmare with this, (this morning). Client had an Exchange 2007 Server in a sub domain, and I am migrating them to Exchange 2016 (via Exchange 2013). While attempting to deploy the Exchange 2013 Server, the ‘Readiness Checks’ failed; Error: The Active Directory Schema isn’t up-to-date, and this user account isn’t a member of the ‘Schema Admins’ and/or ‘Enterprise...
Exchange: PowerShell Commands
KB ID 0001405 Problem This might seem like an odd title for an article here at PNL? But I’m going to use this page as a place to put all the commands I’m sick of Googling for, and/or working out every time I do an Exchange job. So as with all the posts here, it’s here for my benefit, and if anyone else gets something from it great! Exchange General Change Exchange Licence Code Set-ExchangeServer -Identity Server-Name...
Exchange 2016 Setup Error “Server-Gui-Mgmt-Infra” Isn’t Installed
KB ID 0001397 Problem During the Exchange 2016 Setup Readiness Checks; The Windows component Server-Gui-Mgmt-Infra isn’t installed on this computer and needs to be installed before Exchange Setup can begin Solution This is a known problem when installing Exchange 2016 on Server 2016, and was fixed in Exchange 2016 (Cumulative Update number 4). You are probably installing Exchange 2016 from the RTM media, (downloaded from...
Exchange Mailbox Moves: ‘FailedOther’ Stops at 95%
KB ID 0001376 Problem If you don’t see this happen at least once in a migration I would be surprised! StatusDetail: FailedOther PercentComplete: 95% Solution You can remove the move request and start it again, with both a BadItemLimit and AcceptLargeDataLoss flag, (these might seem scary, but I’ve migrated many thousands of mailboxes, and never seen a problem.) But the mailbox is massive and it had been moving for...
Exchange: Apply Email Address Policy to All Distribution Groups
KB ID 0001361 Problem While doing a migration I needed to update all of a clients ‘Distribution’ groups with an additional mail domain. This is not normally a problem we can do that with an Email address policy, well yes you can if all the groups have ‘update email addresses based on policy’ ticked, (which is the default!) However this client had done everything manually. So that wasn’t an option....
MRS Proxy Error ‘The connection to the server could not be completed’
KB ID 0001358 Problem When attempting a cross forest mailbox migration, When specifying the ‘Remote MRS Proxy Server address’ you get the following error; error the connection to the server ‘server-fqdn’ could not be completed Solution Note: For Office 365 Environments see below. This tripped me up for quite a while, (it kept saying access denied). I’d tested this previously and everything was working....