Windows and Cisco (IPSEC) VPN Client
KB ID 0000693 Problem I’d been running Windows 8 for a while now. But was the first time I needed to use my Cisco VPN Client software. So I was not happy when this happened. Note: Using VPN Client version 5.0.07.0440 Secure VPN Connection terminated locally by the Client. Reason 442: Failed to enable Virtual Adapter. Solution As it turns out this is a known problem with Windows 8, and there is a work-around. 1. Press Windows...
Windows – Create ‘Multiple Version’ Install Media(x32 and x64 bit)
KB ID 0000164 Problem When Microsoft released Windows Vista and Server 2008 they had the brilliant Idea of putting all the versions you would require in the same install media. With Windows 7 they have changed their approach, and the install media is specific to the version that is going to be installed. Well actually that’s not true the version is decided by a file in the installation media called ei.cfg and all versions are...
Windows Printer – Setting up an IP Network Printer
KB ID 0000624 Problem Originally I wrote this back for Windows 7, but I have now updated it for Windows 10. How to add an IP network printer. Setup a Windows Printer 1. If you don’t have a CD/DVD that came with the printer, then get onto the manufacturers website and download the correct drivers for your printer, you will need to know if you require 32 or 64 bit drivers. How to Tell if Windows is 32 or 64 bit 2. Start >...
Windows – Print Spooler Keeps Stopping
KB ID 0000751 Problem This is quite a common problem, in MOST cases the problem is caused by a print driver that Windows does not like. But my printers are delivered via login script or group policy? If that is the case then you need to exempt both your user and the computer from this method of printer deployment while you are troubleshooting. Solution 1. As we cant be sure what printer/driver is causing the problem, we need to remove...
Outlook Install Error ‘Outlook may not be installed with a newer version of Outlook’
KB ID 0000665 Problem I saw this whilst installing Office on a machine today. Solution 1. In my case I had just removed Office 2010 x64, (I needed the x32 bit version for some PST/MAPI stuff). So I knew that there was not a version of office installed. Note: If you are unsure, click Start > appwiz.cpl {enter} and MAKE SURE. Remember most PC’s come with a trial version of Office these days, and that’s the most likely...