IBM Storwize 3700 Recover Lost IP Address

KB ID 0001388

Problem

While repurposing an IBM Storwize V3700 SAN, it became apparent that I didn’t know the IP addresses and they had been ‘misplaced’ by the client. 

Solution

Arm yourself with a FAT32 formatted USB drive, and create a file on it called satask.txt.

Pop your USB into the controller, and the fault light will flash for a few seconds.

Now on your USB drive theres should be a file called satask_result.html which you can open and locate the IP addresses

Related Articles, References, Credits, or External Links

NA

Cisco ASA: Updating and Copying files from USB

KB ID 0001377

Problem

Cisco ASA firewalls have had USB sockets on them for a while, but a dig into the documentation only yielded, ‘for use in future releases’. Well they are working now!

Note: Firewall shown is a 5516-X (running version 9.8(1))

Solution

Your drive needs to be formatted as FAT (not NTFS), I’m going to update/install some AnyConnect client software, but there’s nothing to stop you uploading a new IOS or ASDM images.

Your drive will get mounted as ‘Drive1’ (unless you have a secondary flash drive onboard already).

[box]

PetesASA(config)# show disk1
--#--  --length--  -----date/time------  path
  394  20130794    Sep 13 2017 10:52:40  anyconnect-linux64-4.5.01044-webdeploy-k9.pkg
  395  4096        Dec 05 2017 09:40:28  ._anyconnect-linux64-4.5.01044-webdeploy-k9.pkg
  396  22997589    Sep 13 2017 10:53:14  anyconnect-macos-4.5.01044-webdeploy-k9.pkg
  397  4096        Dec 05 2017 09:40:36  ._anyconnect-macos-4.5.01044-webdeploy-k9.pkg
  398  35122744    Sep 13 2017 10:54:12  anyconnect-win-4.5.01044-webdeploy-k9.pkg
  399  4096        Dec 05 2017 09:40:46  ._anyconnect-win-4.5.01044-webdeploy-k9.pkg

2004582400 bytes total (1926103040 bytes free)
PeteASA(config)#

[/box]

Note: I have seen drives not get recognised like so;

[box]

Petes-ASA# Extra storage device is not supported.

Petes-ASA# show disk1

--#--  --length--  -----date/time------  path

No files in directory 

[/box]

If that happens to you, you will need to reload the ASA (assuming the drive is formatted correctly) before it will be recognised.

You can then copy the files to the main flash (disk0:).

[box]

PeteASA(config)# copy disk1:/anyconnect-linux64-4.5.01044-webdeploy-k9.pkg disk0:

Source filename [anyconnect-linux64-4.5.01044-webdeploy-k9.pkg]? {Enter}

Destination filename [anyconnect-linux64-4.5.01044-webdeploy-k9.pkg]?{Enter}

Copy in progress...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
INFO: No digital signature found
20130794 bytes copied in 1.560 secs (20130794 bytes/sec)
PetesASA(config)#

[/box]

To prove the file is in the main ‘flash’.

[box]

PetesASA(config)# show flash
--#--  --length--  -----date/time------  path
   96  104489760   Sep 13 2017 14:11:34  asa981-lfbff-k8.SPA
   97  26916068    Sep 13 2017 14:11:54  asdm-781.bin
   98  33          Dec 05 2017 02:29:03  .boot_string
   11  4096        Sep 13 2017 14:15:24  log
   13  500         Dec 05 2017 01:59:00  log/asa-appagent.log
   21  4096        Sep 13 2017 14:16:16  crypto_archive
   22  4096        Sep 13 2017 14:16:18  coredumpinfo
   23  59          Sep 13 2017 14:16:18  coredumpinfo/coredump.cfg
   99  41848832    Nov 15 2017 07:01:54  asasfr-5500x-boot-6.2.2-3.img
  408  20130794    Dec 05 2017 02:44:59  anyconnect-linux64-4.5.01044-webdeploy-k9.pkg

7365472256 bytes total (3948736512 bytes free)

[/box]

Related Articles, References, Credits, or External Links

NA

Windows XP (Safe Mode) Cannot access USB Drive(Access Denied)

KB ID 0000368 Dtd 31/12/10

Problem

A few weeks back I was working on a Windows XP machine that had been infected with some rogue AV spyware, I was having no luck installing my usual cleaning tools so I booted to safe mode, I have a USB thumb drive that I keep a set of up to date AV/Spyware tools on for this very purpose, but the machine did not want to let me open it.

 

Solution

1. OK, I admit this is not really a “Fix”, more a work around, but lets be honest how often are you in safe mode accessing USB drives? I’m guessing the route of the problem is the removable storage process won’t be running and is set this way in safe mode. So rather than start hacking the registry to get that service started. Simply right click the drive and choose “Explore” (annoyingly simple eh!).

 

Related Articles, References, Credits, or External Links

NA

Freecom Tough Drive – Remove Password and CD Drive

KB ID 0000403 

Problem

I’m a big fan of Tough Drives! My old 260GB was getting a bit full – so I bit the bullet and replaced it with a shiny new Tough Drive Sport 750GB.

As it comes with password protection I turned this on – fast forward to the next day (this morning) and it’s bugging the hell out of me. I mailed the nice folk at Freecom and within twenty minutes they mailed me back with instructions to remove. (Top customer service guys!)

Solution

1. First you need to disable the password feature (if you still have it enabled), plug in the drive, locate the password CD drive and open it.

2. Run the password software.

3. Select “Remove password protection”.

4. Tap in the password.

5. Nice! Press finish.

6. Download this software and extract it to your PC.

7. Now there are two versions, if you run the wrong one you will simply see this error.

8. When the software has done its stuff, you should see this.

9. Navigate to C:WindowsTemp and delete any instance of password.exe

10. Click Start > All Programs > Startup > Delete the entry for “Password”.

11. Reboot your machine, and you are password (and drive) free 🙂

 

Related Articles, References, Credits, or External Links

Thanks to support at Freecom supportuk@freecom.com