Veeam Backup and Recovery Setup Error – ‘The Setup was unable to install new instance of Microsoft SQL Server’
KB ID 0000726 Problem Seen today while installing Veeam 6.5 Backup and Recovery on Windows Server 2008 R2 The setup was unable to install new instance of Microsoft SQL server. Make sure this server meets minimum system requirements, or try installing it manually. Solution 1. Press Windows Key+R > appwiz.cpl {enter} > Uninstall ALL references to SQL Server and Veeam (Warning: Obviously if the server is using SQL, SQL Express or...
Trend Micro (Worry-Free Business Security) Cannot Remove Agent
KB ID 0000630 Problem While working on a badly Malware affected server the other day, I tried to resurrect the Trend Micro Security Agent. It refused to run, so I attempted to remove it. Then I could reinstall it cleanly. (I knew the password that it required for removal). However this it what happened when I tried; Trend Micro Worry-Free Business Security Agent Setup Unable to Uninstall An error has stopped the removal of the Trend...
Symantec AntiVirus Asks For Password During Uninstall
KB ID 0000894 Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...
Getting Rid of the ‘Ask Toolbar’
KB ID 0000754 Problem The ‘Ask Toolbar’ is a swear word in my office this morning, I noticed it in my “Add Remove Programs” today, and it refused to be removed. All Chrome browser windows should be closed in order to complete the uninstallation. Please close all Chrome bowser windows. Click OK if you are ready to proceed with the uninstallation. Solution Well there were no Chrome windows open, (so I thought)....
Outlook Install Error ‘Outlook may not be installed with a newer version of Outlook’
KB ID 0000665 Problem I saw this whilst installing Office on a machine today. Solution 1. In my case I had just removed Office 2010 x64, (I needed the x32 bit version for some PST/MAPI stuff). So I knew that there was not a version of office installed. Note: If you are unsure, click Start > appwiz.cpl {enter} and MAKE SURE. Remember most PC’s come with a trial version of Office these days, and that’s the most likely...