Symantec Backup Exec 2012 – Restore Option ‘Greyed Out’
KB ID 0000721 Problem Seen when trying to carry out a restore in Bexec 2012, when you select the server you wish to restore, (on the Backup and restore tab), both the restore icon, and restore on the right click menu, are greyed out and cannot be selected. Solution 1. Double click the server in question to open its properties. Select the job history tab and locate either the last good backup, or the backup you wish to restore from....
CA ARCserve Error W3831
KB ID 0000404 Problem Seen on CA Arcserve 11.1 Backup fails with the following error: W3831 Unable to find any media that can be used in this job. Backup Operation Failed. Solution There’s probably a few reasons for this error, in my case the fix was alarmingly simple. 1. Select Devices and locate your tape drive. (notice mine says <Offline>). 2. Simply right click the drive and bring it back “Online”. ...