KB ID 0000404
Problem
Seen on CA Arcserve 11.1
Backup fails with the following error:
W3831
Unable to find any media that can be used in this job.
Backup Operation Failed.
Solution
There’s probably a few reasons for this error, in my case the fix was alarmingly simple.
1. Select Devices and locate your tape drive. (notice mine says <Offline>).
2. Simply right click the drive and bring it back “Online”.
Related Articles, References, Credits, or External Links
NA
