Completely Remove Teams From macOS

 Remove Teams KB ID 0001789

Problem

I started to notice the performance in my Microsoft Teams was getting ‘very sketchy’, this week while in the office a colleague on the same teams call as myself told me my speech in the call was lagging about 10 seconds behind my actual speech!

So I thought I’d remove and reinstall MS Teams, Uninstalling the application is simple as peas! But I wanted to remove EVERYTHING to give me a better change of solving the problem. Because ‘most’ application leave settings and data all over the place, (in case you ever reinstall them.)

Remove Teams

Obviously if you are running MS Teams close down the application first, then in finder navigate to application > Locate Microsoft Team.app and ‘Move to Bin’. You may be asked to provide you password.

Remove Teams (Data and Settings)

Whilst still in Finder, Go > Go to Folder > Paste in ~/Library/Caches/

Locate com.microsoft.teams and delete it. (Note: on older version there may be other com.microsoft.teams.{name} entries, if so delete those as well.

Then as before Go > Go to Folder > Paste in ~/Library/Application Support/Microsoft/ and delete the Teams folder.

Note: If you have any Teams custom backgrounds these live in here, so back them up see Microsoft Teams: Custom Background Images for more information

If you just want Microsoft Teams gone, then that is the task complete, but I needed a fresh install so I downloaded and reinstalled the latest version.

Fingers crossed MS Teams has behaved itself since, If you have any other comments, or solutions to Teams being ‘laggy‘ or running slowly please post them below.

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Download Teams for macOS

macOS: FaceTime HD Camera Not Working In Microsoft Teams?

KB ID 0001671

Problem

My firm are in the middle of moving from Skype to Teams, so more and more online meetings are being done with Teams. I have had some problems trying to get my camera to work?

Solution

Firstly you need to ‘Allow’ Teams to use the camera; Click the ‘Apple’ icon > System preferences > Security and privacy > Privacy > Camera > Tick to enable ‘Microsoft Teams’ (Note: You may need to click the padlock at the bottom, before you can change any settings).

If you have Teams running, you will need to restart it, then if you can see the camera ‘feed’ in Settings > Devices, (as below) you should be good to go.

Cannot See Camera Input in Teams

If there’s still no input, then it’s probably because another application has control of the Camera. (Remember I said above, we are migrating from Skype!) Well look in Skype and boom its working there, so Teams can’t use it!

I don’t need my camera in Skype, so I can simply ‘Block’ Skype from using it;

But if you want to use the Camara in BOTH/MORE applications, simply close the other applications that may have stolen the camera and restart the one you want to use it.

Related Articles, References, Credits, or External Links

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Microsoft Teams: Custom Background Images

KB ID 0001669

Problem

With the current lockdown and everyone working from home, I’m using Teams a lot. I use one of the images that I use here at PNL as one of the background images that ‘appear’ behind me when I’m using the webcam in Teams. I was asked today how I did that, so I thought I’d write it up here.

Solution

I’m using Teams on my MacBook but the procedure it pretty much the same in Windows, if you can’t see the options I’m mentioning, you might want to simply update your copy of Microsoft Teams.

Firstly: You need to actually be in a call before you can change your background! On your options bar, (if you cant see it, click on the Teams window). Click the elippses (3 dots) and select ‘Show Background Effects‘. 

You can then simply select one of the Microsoft Included backgrounds, and apply them, (theres a long list scroll down!)

Adding Your Own Custom Image To Teams Backgrounds

This is pretty easy, but you will find that the image will be ‘flipped horizontally’ when other users see it like so;

So if it’s a landscape or an office backdrop that’s probably not going to bother you, but if you have text on the image, it will be back to front, or like me it just makes your OCD itch! Then simply use your favourite graphics editing software to flip the image before you put it in the correct folder.

Where to Save your Teams Custom Backgrounds

For macOS: In finder > Go > Got to Folder > ~/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads

For Windows Clients: In Windows explorer > %AppData%\Microsoft\Teams\Backgrounds\Uploads

Don’t forget to restart Teams before they will appear.

Related Articles, References, Credits, or External Links

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