iPhone – Bluetooth Problem
KB ID 0000374 Problem I wrote an article yesterday about tethering via bluetooth, and had a few problems, sorry to say the web was not much help at all 🙁 Basically the iPhone was marked with a yellow warning triangle, and when clicking the troubleshooting option you see the following, Error: Bluetooth Peripheral Device doesn’t have a driver. 2. I read some forum posts and the general advice was to download iTunes, extract the...
iPhone – How to use mp3 files as ringtones
(How to Make Custom iPhone Ringtones for Free) KB ID 0000387 Problem With previous phones you could just select an mp3 track and hey presto it’s your ringtone. But hey this is Apple! And iTunes is involved, which makes things a little more complicated. Solution 1. I’m going to use a track from my music collection (Rolling in the Deep – Adele). Open iTunes and locate the track you want use. Locate the place in the...
iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”
KB ID 0000435 Problem Seen when attempting to update your iPhone. iTunes There are purchased items on the iPhone “{name of phone}” that have not been transferred you your iTunes library, You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? Solution 1. Firstly remove the warning by clicking “Cancel”. 2. With iTunes running and your iPhone...
iPhone / iPad – Using the Cisco AnyConnect Client
KB ID 0000474 Problem You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect. Note: This is not a walkthrough on how to configure AnyConnect, for that go here. Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error. Solution 1. Firstly you need to...
Sync Your iPhone / iPad Wirelessly
KB ID 0000550 Problem To sync your device wirelessly you need to make sure that, 1. You device is running IOS 5 or newer. 2. Your iTunes version is 10.5 or newer. 3. The iPhone / iPad are on the same wireless network as the machine running iTunes. Solution 1. Start up iTunes and connect your device via its USB cable. 2. Select your device > on the summary page, scroll down to the options section > tick “Sync with...