iPhone – Taking Screenshots / Screendumps
Nov17

iPhone – Taking Screenshots / Screendumps

KB ID 0000361 Problem All iPhones (above version 2 on 3G, 3GS and iPhone4) have the ability to take screenshots without having to download an app! Solution 1. Assuming you have the screen open you would like to capture, press the “Home” button, and while still having it pressed briefly press the “Sleep/Lock” button 2. The screen should “flash white” briefly and providing you are not on silent, you...

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iPhone / iPad – Using the Cisco AnyConnect Client
Nov17

iPhone / iPad – Using the Cisco AnyConnect Client

KB ID 0000474  Problem You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect. Note: This is not a walkthrough on how to configure AnyConnect, for that go here. Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error. Solution 1. Firstly you need to...

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Sync Your iPhone / iPad Wirelessly
Nov17

Sync Your iPhone / iPad Wirelessly

  KB ID 0000550  Problem To sync your device wirelessly you need to make sure that, 1. You device is running IOS 5 or newer. 2. Your iTunes version is 10.5 or newer. 3. The iPhone / iPad are on the same wireless network as the machine running iTunes. Solution 1. Start up iTunes and connect your device via its USB cable. 2. Select your device > on the summary page, scroll down to the options section > tick “Sync with...

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Apple iPhone / iPad – Enable Cookies
Nov17

Apple iPhone / iPad – Enable Cookies

KB ID 0000557 Problem I tried to access a Cisco AnyConnect portal with my iPhone today, and was greeted with the following. Logon Error: Cookies must be enabled to log in Solution 1. From your iPhones main screen locate “Settings”. 2. Scroll down to “Safari”. 3. Locate the “Accept Cookies” section. 4. Change the setting from Never to Always. Related Articles, References, Credits, or External Links...

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iPhone Playlist in the “Wrong Order”
Nov17

iPhone Playlist in the “Wrong Order”

  KB ID 0000563  Problem For a company that prides itself on image, and employs people just to work out their products “Unboxing Experience”. You would think that they could come up with a piece of software that wasn’t complete and utter tripe! But unfortunately we are stuck with iTunes. All I wanted, was to have my “Gym Playlist” on my phone to be in the same order as it was in iTunes, it would seem...

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