Event ID 9690
KB ID 0000303 Problem Event ID 9690 ‘{storage group name}Mailbox Store (Server name)’: The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is {x} GB. This database size has exceeded the size limit of {x} GB. Seen on Exchange 2003 (Including SBS 2003), Note you need to install Exchange 2003 Service Pack 2 before you can...
Exchange 2003 – ActiveSync Stops working after IP change
KB ID 0000345 Problem My colleague swapped over one of our clients to a new IP range last week, all went well except ActiveSync stopped working on the clients phones, it took a while for the penny to drop. But this problem was caused by the “fix” for the “Active Sync Support Code:85010014” that’s outlined in MS KB817379. You need to grant access to the servers new IP address. Solution 1. Lets make sure...
Exchange – 4.5.1. 4.4.0 Primary Target 4.2.1 unable to connect to alternative host
KB ID 0000790 Problem My colleague Allen was doing an Exchange 2003 to 2010 migration today, and things were not going well, mail refused to flow from the Exchange 2003 server to the Exchange 2010 server (it flowed from 2010 to 2003 without error). During migrations that’s not unusual, and removing and recreating the routing groups usually fixes it, but he had done that. Mail was sat on the Exchange 2003 Server outbound queues on the...
Exchange 2003 – Defragmenting Your Database with Eseutil
KB ID 0000814 Problem I don’t have many clients left that still have Exchange 2003, so this will probably be the last time I have to do this (famous last words). Exchange databases NEVER get smaller, if you delete information out of them, it simply creates white space, that Exchange will reuse, (so they will steadily grow in size). Before you carry out this procedure, get your users to clear down their mailbox’s. Also...
McAfee Groupshield – Adding Email Disclaimers
KB ID 0000432 Problem With Exchange 2007 and 2010 you can add a disclaimer with a transport rule. But if you are still using Exchange 2003 then you don’t have that luxury. I had a client with a broken Groupshield 6 installation today, and his main concern was his disclaimers. (You can longer get Groupshield 6 so I had to install version 7). Solution 1. Open the Groupshield console. 2. Select Policy Manager > Gateway >...