McAfee MOVE AV Multi-Platform Issue – MOVE AV Protection Disabled
Jan17

McAfee MOVE AV Multi-Platform Issue – MOVE AV Protection Disabled

 MOVE AV KB ID 0000980  Problem There are a number of reasons for you seeing this error, you will see this even if the Offload server(s) are shut down. In my case it was a new deployment, and the Windows firewall on the MOVE Offload server was blocking communication. McAfee Updater OK MOVE AV Multi-Platform Issue – MOVE AV Protection Disabled Solution : Move AV Below I will configure the Windows firewall on my MOVE Offload...

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Event ID 7001
Nov17

Event ID 7001

KB ID 0000137  Problem Event ID 7001 The McAfee ePolicy Orchestrator 3.5.0 Server service depends on the McAfee ePolicy Orchestrator 3.5.0 Event Parser Service which failed to start because of the following error: The operation completed successfully. The domain admin password has been changed and ePO is using the old one. Solution 1. Start > run > services.msc 2. Locate the following three services. i. MacAfee ePolicy...

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McAfee ePO 5.1 – Adding an LDAP Server
Nov17

McAfee ePO 5.1 – Adding an LDAP Server

KB ID 0000926  Problem On a new installation, while trying to get some ePO groups to sync with Active Directory, I was getting LDAP errors, that suggested I need to setup an LDAP server. That’s fine but it took me ages to find out where that was done! Solution 1. Connect to to ePO > Registered Servers > New Server. 2. Change the server type to LDAP Server (well hidden McAfee, thanks for that!) > Give it a name >...

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McAfee ePO – Client Firewall Exceptions to Allow Agent Deployment
Nov17

McAfee ePO – Client Firewall Exceptions to Allow Agent Deployment

KB ID 0000952  Problem It’s been a while, since I deployed ePO, and as I’ve got a big McAfee roll-out coming up I thought I’d better run it up on the test bench and see how much it’s changed since version 4. As the prospective client is going to use Server 2012 and Windows 8, that’s what I tested it with. Despite my best efforts the the McAfee agent (8.6) refused to deploy to the clients as long as I had...

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Cannot Remove McAfee – ‘McAfee Agent cannot be removed while it is in managed mode’
Nov17

Cannot Remove McAfee – ‘McAfee Agent cannot be removed while it is in managed mode’

KB ID 0000960  Problem If you have the McAfee Agent installed, (particularly if it was deployed via ePO), when you try and remove it you will see this error; Now normally you would just setup a new deployment task in ePO and set it to remove the agent(s), or replace the agent with a newer one. But what if ePO has been removed? Or the client will never be on the ePO network again? Solution Open a command window, (run as administrator)...

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