KB ID 0001756

Problem

This infuriatingly happens to me a lot! Every time the fix is the same, (but is a little impractical). Essentially you attempt to log in to ECP (Exchange Admin Center), you a prompted for your credentials, then you just get a ‘500 Error”.

The website cannot display the page

  HTTP 500 

Most likely causes:
•The website is under maintenance.
•The website has a programming error.

What you can try:

      Refresh the page.  

      Go back to the previous page.  

Exchange 500 Error: Fix

Firstly (let’s check the basics,) make sure all the services are up and running, (this can take a while).

Start All Exchange Services

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Get-Service *Exchange* | Start-Service

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I can see that my ECP virtual directory is setup correctly

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Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | FL Identity,*Site*,*URL*,*Auth*

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So the most common advice out there is to removeethe virtual directories, and recreate them, but when I attempt to remove them I get the error;

The operation couldn’t be performed because object ‘EX-SERVER-NAME\owa <Default Web Site>’ couldn’t be found on
‘DC-NAME.pnl.com’.

There are some posts that suggest (I simply re-sync my Exchange to my Domain Controller). But I’m not really sure how thats possible, (without a reinstall?). If someone would like to post below an alternative solution I’d be happy to publish it?

This is how I end up fixing it every time, which impractical because it involves downtime! Download the latest Cumulative update, mount the the CD image, and run;

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F:/Setup /Mode:upgrade /IAcceptExchangeServerLicenseTerms

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YES I ACCEPT: That’s like using a sack of sledgehammers to crack a nut, but it works. As I’ve pointed out above, I’m happy to publish a more elegant solution, if someone posts one below.

Exchange 500 Error Gone

Related Articles, References, Credits, or External Links

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