KB ID 0001756
This infuriatingly happens to me a lot! Every time the fix is the same, (but is a little impractical). Essentially you attempt to log in to ECP (Exchange Admin Center), you a prompted for your credentials, then you just get a ‘500 Error”.
The website cannot display the page
Most likely causes:
•The website is under maintenance.
•The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
Exchange 500 Error: Fix
Firstly (let’s check the basics,) make sure all the services are up and running, (this can take a while).
Start All Exchange Services
Get-Service *Exchange* | Start-Service
I can see that my ECP virtual directory is setup correctly
Get-EcpVirtualDirectory -ShowMailboxVirtualDirectories | FL Identity,*Site*,*URL*,*Auth*
So the most common advice out there is to removeethe virtual directories, and recreate them, but when I attempt to remove them I get the error;
The operation couldn’t be performed because object ‘EX-SERVER-NAME\owa <Default Web Site>’ couldn’t be found on
There are some posts that suggest (I simply re-sync my Exchange to my Domain Controller). But I’m not really sure how thats possible, (without a reinstall?). If someone would like to post below an alternative solution I’d be happy to publish it?
This is how I end up fixing it every time, which impractical because it involves downtime! Download the latest Cumulative update, mount the the CD image, and run;
F:/Setup /Mode:upgrade /IAcceptExchangeServerLicenseTerms
YES I ACCEPT: That’s like using a sack of sledgehammers to crack a nut, but it works. As I’ve pointed out above, I’m happy to publish a more elegant solution, if someone posts one below.
Exchange 500 Error Gone
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