Symantec AntiVirus Asks For Password During Uninstall
KB ID 0000894 Problem I was finishing off a domain migration this week and was changing the clients over to McAfee. On one machine I found it had Symantec AntiVirus. When I tried to remove it, it asked for a password. One of the other machines had Symantec Endpoint Protection installed and this did the same. As expected, no one knew what this password was, and the default password ‘symantec’ didn’t work. Solution...
Testing Your Email AntiSpam and AntiVirus Systems
KB ID 0000972 Problem I’ve known about the Eicar test virus ever since I started installing CSC modules. But until recently I didn’t realise you could test your AntiSpam system as well. Solution Test Your AntiVirus Device/Software 1. Open a text editor and paste in the following text, (make sure you don’t add any extra spaces or formatting). X5O!P%@AP[4PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* 2. Save...
Managing Forefront Endpoint Protection (FEP) with Microsoft Group Policy (GPO)
KB ID 0000604 Problem FEP is Microsoft’s offering for antivirus, try to think of it as the corporate version of Security Essentials. Just about everything on the net for managing it seems to be geared to managing it with SCCM. Which is fine if you have SCCM, but what if you don’t? Thankfully you can manage it with group policy, even if information on how to do it is rarer than hens teeth! With a Microsoft CoreCAL you can...
Event ID 2098
KB ID 0000325 Problem Event ID 2098 Failed to write to the Product Log. 80040230:McEFILEIOERROR This is usually caused by a fault in the Groupshield databases, you need to generate new ones. Solution 1. Click Start > run > services.msc {enter} > Locate the “McAfee Groupshield” > right Click > Stop. 2. Navigate to C:Program FilesNetwork AssociatesMcAfee GroupShieldbin > Locate detecteditems.bin and...
McAfee Groupshield – Adding Email Disclaimers
KB ID 0000432 Problem With Exchange 2007 and 2010 you can add a disclaimer with a transport rule. But if you are still using Exchange 2003 then you don’t have that luxury. I had a client with a broken Groupshield 6 installation today, and his main concern was his disclaimers. (You can longer get Groupshield 6 so I had to install version 7). Solution 1. Open the Groupshield console. 2. Select Policy Manager > Gateway >...