Event ID 2098

KB ID 0000325 


Event ID 2098

Failed to write to the Product Log. 80040230:McEFILEIOERROR

Event ID 2098

This is usually caused by a fault in the Groupshield databases, you need to generate new ones.


1. Click Start > run > services.msc {enter} > Locate the “McAfee Groupshield” > right Click > Stop.

restart groupshield

2. Navigate to C:Program FilesNetwork AssociatesMcAfee GroupShieldbin > Locate detecteditems.bin and detecteditems.bin.qtn, then delete them.


3. In the same folder locate productlog.bin and delete that also.


4. Finally back in the services console restart the “McAfee Groupshield” service.

restart groupshield


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Author: Migrated

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