iPhone – Update Warning “There are items purchased on the iPhone that have not been transferred”
KB ID 0000435 Problem Seen when attempting to update your iPhone. iTunes There are purchased items on the iPhone “{name of phone}” that have not been transferred you your iTunes library, You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? Solution 1. Firstly remove the warning by clicking “Cancel”. 2. With iTunes running and your iPhone...
iPhone / iPad – Using the Cisco AnyConnect Client
KB ID 0000474 Problem You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect. Note: This is not a walkthrough on how to configure AnyConnect, for that go here. Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error. Solution 1. Firstly you need to...
Sync Your iPhone / iPad Wirelessly
KB ID 0000550 Problem To sync your device wirelessly you need to make sure that, 1. You device is running IOS 5 or newer. 2. Your iTunes version is 10.5 or newer. 3. The iPhone / iPad are on the same wireless network as the machine running iTunes. Solution 1. Start up iTunes and connect your device via its USB cable. 2. Select your device > on the summary page, scroll down to the options section > tick “Sync with...
Apple iPhone / iPad – Enable Cookies
KB ID 0000557 Problem I tried to access a Cisco AnyConnect portal with my iPhone today, and was greeted with the following. Logon Error: Cookies must be enabled to log in Solution 1. From your iPhones main screen locate “Settings”. 2. Scroll down to “Safari”. 3. Locate the “Accept Cookies” section. 4. Change the setting from Never to Always. Related Articles, References, Credits, or External Links...
iPhone Playlist in the “Wrong Order”
KB ID 0000563 Problem For a company that prides itself on image, and employs people just to work out their products “Unboxing Experience”. You would think that they could come up with a piece of software that wasn’t complete and utter tripe! But unfortunately we are stuck with iTunes. All I wanted, was to have my “Gym Playlist” on my phone to be in the same order as it was in iTunes, it would seem...