ePO “Action Denied” when attempting a repository Pull
Nov17

ePO “Action Denied” when attempting a repository Pull

KB ID 0000021 Problem The ePO Servers “Repository Database” is in a “Locked” state. when you attempt a manual repository pull you will see the following error. Solution 1. Locate the SiteMgr.ini file and open it for editing. 2. Edit the Status so it reads 0 i.e. [General] Status=0 CallerGUID={252EEC96-F261-4172-80EB-22701C2978CF} 3. Start > run > services.msc {enter} 4. Restart the following Services...

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Deploy McAfee Anti Virus Via GPO
Nov17

Deploy McAfee Anti Virus Via GPO

KB ID0000057 Problem Without ePO deploying McAfee can be time consuming and they go out of their way to hide the .msi file from you Solution 1. Assuming you have already downloaded the software from the NAI secure portal (you will need you agreement number) extract the files to your server and navigate to that folder at command prompt. Issue a “setup /a” command. 2. Go and have a coffee. 3. Next. 4. Extract the files to a...

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McAfee (McShield) Fails to Start with Event ID 5004
Nov17

McAfee (McShield) Fails to Start with Event ID 5004

KB ID 0000023 Problem With McAfee 8.7i the on access scanner fails to start, and while attempting to start the service manually the process fails with the following error, Event Type: Error Event Source: McLogEvent Event Category: None Event ID: 5004 Date: 10/02/2009 Time: 15:38:54 User: NT AUTHORITYSYSTEM Computer: WARDEN Description: Could not contact Filter Driver. Error = 0x7d1 : The specified driver is invalid. Solution 1. Click...

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McAfee ‘Edit Auto Repository List’ is Greyed out.
Nov17

McAfee ‘Edit Auto Repository List’ is Greyed out.

KB ID 0000044 Problem Post upgrade you cannot edit or alter the AutoUpdate repository list. Solution 1. Right Click the McAfee Shield > Virus Scan Console > Double Click Access Protection. 2. Un-tick “Prevent McAfee services from being stopped”. 3. Start > Run > cmd {enter}. 4. Log onto McAfee with your AV Grant Number. https://secure.nai.com/apps/downloads/my_products/login.asp 5. Download McAfee Agent 4...

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My McAfee “Shield” has a Red Background / Red Brackets
Nov17

My McAfee “Shield” has a Red Background / Red Brackets

KB ID 0000201  Problem Occasionally you may look at the McAfee shield in your taskbar and see that it has a red surround.   Solution Don’t Panic! This is completely normal, it happens if McAfee has a message for you, in any one of the following scenarios, 1. The system has detected and cleaned a Virus. 2. A file action has been blocked (Or has been set to report). 3. An access protection rule has been broken. To see...

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