Conversion Error ‘Unsupported Disk Database Entry’

KB ID 0001508


Seen when attempting to convert a VMware disk (.vmdk) file to a Microsoft disk (.vhd or .vhdx) with Microsoft Virtual Machine Converter.

Convert Disks not a suppoted disk database entry for the descriptor

Microsoft Virtual Machine Converter encountered an error while attempting to convert the virtual machine.
Details: The entry “{value}’ is not a supported disk database entry for the descriptor.

If you click on the ‘Log‘ link you will see something line this;

The entry is not a suppoted disk database entry for the descriptor

The entry 1 is not a supported disk database entry for the descriptor.

You will see a similar error ,if you use the ConvertT0-MvmcVirtualHardDisk PowerShell command;

Disk conversion error

ConvertTo-MvmcVirtualHardDisk : The entry 1 is not a supported disk database entry for the descriptor. At line:1 char:1 + ConvertTo-MvmcVirtualHardDisk -SourceLiteralPath $Winfolder\$VMDK -Vh … + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (Microsoft.Accel…nversionService:DriveConversionService) [ConvertTo-MvmcVirtualHardDisk], VmdkDescriptorParseException + FullyQualifiedErrorId : DiskConversion,Microsoft.Accelerators.Mvmc.Cmdlet.Commands.ConvertToMvmcVirtualHardDiskC ommand

ConvertTo-MvmcVirtualHardDisk : One or more errors occurred. At line:1 char:1 + ConvertTo-MvmcVirtualHardDisk -SourceLiteralPath $Winfolder\$VMDK -Vh … + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (Microsoft.Accel…nversionService:DriveConversionService) [ConvertTo-MvmcVi rtualHardDisk], AggregateException + FullyQualifiedErrorId : DiskConversion,Microsoft.Accelerators.Mvmc.Cmdlet.Commands.ConvertToMvmcVirtualHardDiskC ommand



I did some searching and found this was a common error, and that most people were fixing it with a tool called dsfok and using that to extract the descriptor file, and then edit it. Which is great, but all the examples had paths to the vmdk on Windows machines? 

My VMDK was on an ESXi Datastore, (where you would expect it to be). I wasn’t about to start copying vmdk files off to Windows and back again. So I needed a solution that would work in LINUX and was quicker and easier, (I am lazy after all).

There’s two ways I found to fix this, if you are happy using a vi editor in Linux then use option 1, if you are a Windows type and prefer doing things with a GUI then use option 2.

Background: In an ESX environment VM-Name.vmdk is not actually the hard disk, that’s usually called VM-Name-flat.vmdk, the descriptor in your error message, you can find in the VM-Name.vmdk file. (which you can edit in a text editor).

Option 1 – Linux and Vi

SSH into your ESXi host, then change directory to the datastore that has the VM in it;

cd /vmfs/volumes/{Datastore-Name}

Enable SSH Access to VMware vSphere ESX

SSH to VMware Host

Change directory to the folder with your VM in it, and here you can see the VM-Name.vmdk and the VM-Name-flat.vmdk file I was taking about. Edit the file using vi (vi vm-name.vmdk).

Locate VMDK Descriptor

OK, remember my initial error? It was talking about a value of “1” I’ve only got one entry with that value ‘ddb.toolsInstallType = “1”‘, simply comment that line out by prefixing it with a hash, (or pound sign if you’re American). Save and exit the file, then retry the conversion. 

Note: If it wont let you edit the file, you may need to shut down the guest VM.

Using the VI Editor (For Windows Types)

Edit VMDK Descriptor

Option 2 – Windows and WinSCP

Download WinSCP and use it to connect to your ESXi host (SSH needs to be enabled). Navigate to vmfs > volumes > {Datastore-name} > {vm-name} locate the VM-Name.vmdk file and download it to your Windows machine.

Edit VMDK WinSCP Descriptor

You can now edit the file, as above locate the offending line, prefix it with a hash (pound) symbol so that it is ignored, then simply save and upload the file back again, (choosing ‘yes‘ when prompted to overwrite the file). Then retry the conversion.

Edit VMDK WinSCP Descriptor

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Author: PeteLong

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