Tag Archives: save as

Microsoft Office for Mac – Favorites Missing

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KB ID 0001264

Problem

Whenever Office needs updating on my Mac I just hit OK and let it do its own thing. I did that this morning, and went and got a coffee. It was a while later that I noticed that when I needed to add an attachment to an email I got this;

Now that might look fine, but in the left hand pane ‘Favourites’ is missing, it should look like this;

If I opened launcher it was fine, it was only from Microsoft Office applications that I had a problem, e.g. If I opened Word and tried to open a document, it was also broken. For me this is a headache, to get to my ‘working’ folder I need to click down though about 10 layers of folders, which is OK once or twice, but VERY ANNOYING to do repeatedly all day!

Solution

In your Mac look in your home directory for the Library folder, (it’s hidden by default, so either enable viewing of hidden files, or press the Alt Key). Inside that folder there is another folder called preferences, and in there a file called com.apple.finder.plist take a copy of this file then delete it. At this point I restarted my Mac and everything was fixed.

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Google Chrome – Can’t Open jnlp (Java) files

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KB ID 0000354

Problem

It’s annoying but for some reason Google Chrome simply downloads .jnlp files rather than opening and launching the Java applications. You would think that associating .jnlp files so that they open in Chrome would fix the problem, but it does not.

Solution

1. Go to the link that you are trying to launch the Java application from, and Chrome will download it, as before.

2. By default Chrome will list the download on the bottom of the page, and to the right of the filename is a small drop down arrow, click it.

3. From the menu that pops up select “Always open files of this type”.

 

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