The specified module ‘MSOnline’ was not loaded.
Jan15

The specified module ‘MSOnline’ was not loaded.

KB ID 0001637 Problem I was trying to do some Azure Powershell this morning, I’d executed a Connect-MsolService command and got a; The term ‘Connect-MsolService’, function, script file, or operable program. A quick Google for that turned up ‘You need to run an Import-Module MSOnline’ command, but doing that simply gave me; PS C:\Users> Import-Module MSOnline Import-Module : The specified module...

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Cisco Error ‘%PHY-4-SFP_NOT_SUPPORTED’
Sep13

Cisco Error ‘%PHY-4-SFP_NOT_SUPPORTED’

KB ID 0001347  Problem This is another question I see getting asked a lot in forums! You see something like the following; 000032: *Sep 28 09:35:32.507 UTC: %PHY-4-SFP_NOT_SUPPORTED: The SFP in Gi3/0/50 is not supported (PNL-3750-Stack) 000033: *Sep 28 09:35:32.507 UTC: %PM-4-ERR_DISABLE: gbic-invalid error detected on Gi3/0/50, putting Gi3/0/50 in err-disable state (PNL-3750-Stack) The usual response is ‘Enable unsupported...

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Cisco Firepower Services – Change IP and DNS Addresses
Apr07

Cisco Firepower Services – Change IP and DNS Addresses

KB ID 0001173  Problem If you change your internal LAN addresses its easy to re-ip the firewall but what about the FirePOWER module? If you manage your SFR from the ASDM it will tell you what the IP is, but it won’t let you change it?   Solution Change the FirePOWER Module IP Address Log into the firewall, then open a session with the SFR module. find the physical address of the module (usually eth0, but check). Petes-ASA#...

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Re-Image and Update the Cisco FirePOWER Services Module
Mar03

Re-Image and Update the Cisco FirePOWER Services Module

KB ID 0001164 Problem This takes ages! Seriously, if it’s late in the afternoon you might want to do this tomorrow morning, or leave the re-imaging running overnight. (Remember if you set the FirePOWER module to ‘fail-closed’, you will lose internet access, so you might want to change that to ‘fail-open’ as well). The process is a LOT EASIER to do in the ASDM, I’m not usually an advocate of the GUI,...

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Outlook Error 0x800CCC0F – Using POP3 To Exchange – Behind a Cisco CSC (Trend InterScan) Module
Nov17

Outlook Error 0x800CCC0F – Using POP3 To Exchange – Behind a Cisco CSC (Trend InterScan) Module

KB ID 0000642  Problem I upgraded a clients firewall and CSC software a couple of weeks ago, and ever since “some” users saw the following errors, Error 0x800CCC0F Task ‘{email address} – Sending’ reports error (0x800CCC0F): #The connection to the server was interrupted. If the problem continues, contact your server administrator or Internet service provider (ISP).’ Eventually it would time out...

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