Mailbox Manager Settings

Problem

Event ID 9314

The account specified for the Microsoft Exchange Server Mailbox Manager Administrator is invalid. No mailboxes will be processed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Either the account specified to run the Mailbox Manager process does not have rights, or an account has not been specified.

Solution

1. Launch Exchange System Manager on one of your Exchange 2003 Servers. (Start > All Programs > Microsoft Exchange > system Manager).

2. Expand the Organisation > Administrative Groups > Administrative group name (i.e. First Administrative Group) > Servers > Servername > Right Click > Properties > Mailbox Management > Browse.

3. Select the Administrator account and add it in > Apply > OK.

4. At this point I would restart all the exchange services and apply the “Cup Of Coffee Rule” before proceeding.

5. After waiting a while right click each server that’s running the policy and select “Start Mailbox Management Process”.

Note: Depending on the size of the mail store(s) this can take some time (tip – Right click the servername and if you see “Stop the mailbox Management Process” it’s not finished yet.

KB ID 0000547

Problem

I’ve already covered migration from 2003 here, I got an email today {Thanks Ashley :)} to say that when they tried to migrate the address policies from 2003 to 2010 using this command:

[box]Get-EmailAddressPolicy | where {$_.RecipientFilterType –eq “Legacy”} | Set-EmailAddressPolicy –IncludedRecipients AllRecipients[/box]

They got the following error;

Error on Exchange 2010

Set-EmailAddressPolicy : The recipient policy “Default Policy” with mailbox manager settings cannot be managed by the current version of Exchange Management Console. Please use a management console with the same version as the object.

Error on Exchange 2007

The recipient policy “Default Policy” with mailbox manager settings cannot be managed by the current version of Exchange Management Console. Please use a management console with the same version as the object.

Solution

This happens because In your Exchange 2003 environment, there is a Mailbox Manager Policy that’s been tied to the recipient update policy.

Option 1 (If you have access to the 2003 Exchange Management Console)

1. On your Exchange 2003 Server Launch the Exchange Management Console > Recipients > Recipients Polices > You may have more than one if so repeat this process with each one > right click > Change Property Pages > Make sure “Mailbox Manager Settings” is NOT TICKED. (If it is, Untick it and re-run the command above).

Option 2 (If you DO NOT have access to the 2003 Exchange Management Console)

1. From within ADSIEdit (Install the support tools if you can’t find it) > Configuration > CN=Configuration… > CN=Services… > CN=Microsoft Exchange… > CN={Your Exchange Org} > CN=Recipient Policies > Right click CN=Default Policy > Properties.

2. Locate the msExchPolicyOptionList attribute > Edit > Remove the entry that’s called ” 0xec 0x13 0x68 0x3b 0x89 0xce 0xba 0x42 0x94… (Mailbox Manager Settings)” > OK > Apply > OK.

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Tag Archives: Mailbox Manager Settings

Event ID 9314

Problem

Solution

Related Articles, References, Credits, or External Links

Exchange Error during/post upgrade from Exchange 2003 ‘ Mailbox manager settings cannot be managed by the current version of Exchange Management Console’

Problem

Error on Exchange 2010

Error on Exchange 2007

Solution

Option 1 (If you have access to the 2003 Exchange Management Console)

Option 2 (If you DO NOT have access to the 2003 Exchange Management Console)

Related Articles, References, Credits, or External Links