KB ID 0001682
Problem
In this article I will focus on ‘Remote Access’ VPN, which for Cisco FTD means using the AnyConnect client. Ive spent years deploying this solution for ASA so it’s a product I know well. As with all things Cisco, there are a couple of things that could trip you up. Let’s get them out of the way first.
If you are used to AnyConnect then you probably have the client software. It’s the same software package that’s installed with Cisco ASA. Sometimes just getting access to the download is a trial! Anyway you will need the AnyConnect ‘Package’ files, these typically have a .pkg extension, (Cisco refer to these as Head-End packages). Theres one for macOS, one for Windows, (well another one now for ARM processors, but I’ve not needed it yet), and one for Linux. You will need to download a package for each platform your users will need to connect with.
AnyConnect Licence! After years of getting a few free with a Cisco ASA, I was unhappy to find that’s not the case with Cisco FTD. If you want to use AnyConnect you need to have a licence, and it needs to be in your Smart Licensing Account, (before you enable Remote Access VPN).
Final Gotcha! Make sure you HAVE NOT enabled HTTPS management on the outside interface of the FTD before you start configuring AnyConnect, or you will get all the way to the end, and it will fall over and you will have to start again (thanks Cisco! How hard would it be to say, if you enable this, I will disable https outside management is this OK?)
Solution
If you haven’t already done so enable the Remote Access VPN licence > Smart Licence > Fire Configuration > RA VPN License > Enable > Change to licence type (mines Apex). Have a coffee and recheck everything is licensed OK.
AnyConnect 4 – Plus and Apex Licensing Explained
Remote Access VPN > Configure > Create Connection Profile.
Give the profile a name, a group alias, and group URL > I’m using the FTD as my AAA Identity source (so my username and passwords are held on the firewall) that’s fine for small deployments, but in production you should think about deploying an AAA solution (called a Special Identities Realm in FTD). Scroll down.
I typically create a new network object for my remote clients to use, you can select your internal DHCP server to send out addresses if you wish > Next.
I’m using Cisco Umbrella DNS servers, (or the DNS servers formally known as OpenDNS) > I’m setting a ‘welcome banner’ but you dont need to, (some people find them annoying!) > Scroll down.
Split tunnelling: As always Cisco assume you want to tunnel everything, in most cases that’s NOT the requirement (BUT it IS the most secure!) I setup split tunnelling by Excluding my internal networks > Next.
Client Profiles: If you have one you can set it here, if you want to create one, see the following article;
Cisco FTD (and ASA) Creating AnyConnect Profiles
Select the certificate the FTD will present (don’t choose the web one it will error!) > Select the interface your client will connect to (typically outside) > Enter the FQDN of the device > I allow bypass for VPN traffic, if you want to scan remote traffic with firepower etc DON’T select this > Enable NAT Exemption (select the internal interface) > Internal Networks: Then add in the internal network, I’ve already got an object for that, (you may need to create one.) > Scroll down.
Here you upload your .pkg files (I mentioned above) when you have finished > Next.
Review the settings > Finish.
Cisco FTD Create User (via FDM)
You will need a username and password to authenticate (skip this as you are not using the FTD’s internal user database.) Objects > Users > Add > Supply a username and password > OK
Pending Changes > Deploy Now.
Go and have a coffee again, keep clicking pending changes until it looks like this. (Quite why it takes so long, I have no idea?) It’s even more fun, if you made a mistake, because it will just error and fall over, so you have to find the error (if you can) > then remove the pending change and start all over again. Cheers Cisco!
Finally go to an external client and give it a try, if your clients don’t have the client software installed simply ‘browse’ to the FTD to get it.