I don’t know if its’ just bad coding, or an attempt at security, but the fact that the ‘uninstall’ option is missing from add remove programs for the FortiClient is a bit annoying.
Remove FortiClient Solution
While attempting to remedy this I came across the following command, which is supposed to remove the client software, which it did NOT do, but it did give me the option to uninstall back again.
[box]
wmic product where "name like 'Forti%%'" call uninstall /nointeractive
[/box]
Now we can uninstall.
Related Articles, References, Credits, or External Links
While working on a badly Malware affected server the other day, I tried to resurrect the Trend Micro Security Agent. It refused to run, so I attempted to remove it. Then I could reinstall it cleanly. (I knew the password that it required for removal). However this it what happened when I tried;
Trend Micro Worry-Free Business Security Agent Setup
Unable to Uninstall
An error has stopped the removal of the Trend Micro Worry-Free Business Security Agent. No changes have been made to this computer. Please contact Trend Micro for help.
Click the button below to close this window.
Solution
This procedure was carried out on Worry-Free Business Security Version 7.
1. Download and extract this zip file, (password novirus) to your desktop.
2. Run the SA_Uninstall_2360.exe file, it will create a folder on your desktop called SA_Uninstall.
3. Open that folder and run the ‘uninstall.bat’ file.
4. Press a key when prompted, then enter ‘Y’ to reboot.
5. Post reboot, I went back to Add/Remove programs, and it was still there! however now it let me uninstall it without error.
6. I now went to the server running the Worry-Free console, and pushed out a fresh agent to this machine, updated it, and did a full manual scan.
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If you have the McAfee Agent installed, (particularly if it was deployed via ePO), when you try and remove it you will see this error;
Now normally you would just setup a new deployment task in ePO and set it to remove the agent(s), or replace the agent with a newer one. But what if ePO has been removed? Or the client will never be on the ePO network again?
