iPhone / iPad – Using the Cisco AnyConnect Client

KB ID 0000474 

Problem

You have an Apple device and you would like to create a remote VPN connection to a Cisco device running AnyConnect.

Note: This is not a walkthrough on how to configure AnyConnect, for that go here.

Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile – ASA 5510” license. If not you will receive this error.

Solution

1. Firstly you need to download and install the Cisco AnyConnect client from iTunes.

2. Once installed launch the AnyConnect client software.

3. As this is the first time we have launched it we need to configure a connection, select “Add VPN Connection”.

4. Give the connection a name, and enter either public IP of your Cisco Device (Or its public name) > Save.

5. Slide the button from Off to On.

6. If you are using a “Self signed” certificate on the Cisco device you will see this warning, simply click continue.

7. Depending on how your authentication is setup, supply your username and password > Connect.

8. All being well, the client should say connected. (If you get a licensing error see here).

9. You are now connected to your corporate network, all the while you are connected you will see the VPN icon at the top of the screen.

 

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Android – Using the Cisco AnyConnect Client

 

KB ID 0000539 

Problem

You have an Android device* and you would like to create a remote VPN connection to a Cisco device running AnyConnect.

Note: This is not a walkthrough on how to configure AnyConnect, for that go here.

Be aware that in addition to your SSL VPN licences your Cisco ASA device also needs a “AnyConnect Mobile” license. If you do not have one you will receive this error.

*Note: At time of writing the AnyConnect client is only available for Samsung, HTC, Lenovo, and Android phones that have been rooted.

Solution

1. First head over to the Android Market, locate and then install the AnyConnect Client on your device.

2. Once installed launch the AnyConnect client.

3. Add New VPN Connection.

4. Tap Description.

5. Give the connection a recognisable name.

6. Set the server address, to either the public IP of your Cisco device, or if you have a public DNS name that points to it e.g. vpn.yourdomain.com you can enter that. (Providing the device can resolve that address using DNS).

7. You should not need to enter Certificate details, unless your IT department have secured the AnyConnect profile with certificates like this. In most cases you would supply a username and password to connect, so this is not relevant. If you are unsure speak to the person/department that looks after your Cisco device.

8. To save the connection click “Done”.

8. To start the connection, simply tap it.

Note: To delete/edit a connection profile tap and hold it.

9. Type in your credentials > OK.

10. When connected you will get a “Green Tick” and the logo at the top of the screen will show a closed padlock. This padlock logo will remain all the time you are connected.

11. To disconnect, simply tap the green tick, and the client software will terminate the connection.

Related Articles, References, Credits, or External Links

Thanks to David Simpson for trusting me with his phone for half an hour.

Android AnyConnect Error

iPhone / iPad – Using the Cisco AnyConnect Client