Backup Exec error: (0xE0008520): Device could not be snapped because it contains an active cache file
Nov17

Backup Exec error: (0xE0008520): Device could not be snapped because it contains an active cache file

KB ID 0000265  Problem You are trying to perform a snapshot using Backup Exec Open File Option and there is already a snapshot file there. Error: V-79-57344-34110 – AOFO: Initialization failure on: “C:”. Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP). Snapshot provider error (0xE0008520): Device could not be snapped because it contains an active cache file. Check the Windows Event Viewer for...

Read More
Backup Exec Error – Exchange Backup “The VSS Writer failed    0x800423f3”
Nov17

Backup Exec Error – Exchange Backup “The VSS Writer failed 0x800423f3”

KB ID 0000307  Problem Backup Exec Exchange Backup fails with the following error, Final error: 0xe000fed1 – A failure occurred querying the Writer status. Final error category: Resource ErrorsWriter Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze   Solution The Microsoft VSS writer that...

Read More
Backup Exec – Cannot Display Job Logs “{name} contains an invalid path”
Nov17

Backup Exec – Cannot Display Job Logs “{name} contains an invalid path”

KB ID 0000334  Problem While attempting to open a Backup Exec job log, you see the following error. Error C:DOCUMEN~1ADMINI~1.COMLOCALS~1Temp1hist{logname} contains an invalid path. Solution 1. Nice quick one, update the Microsoft XML Parser to a version greater than Version 6 SP 2. 2. If that fails to resolve the problem, click Start > run > appwiz.cpl {enter} > Locate Backup exec > Change. 3. Next > Select Repair >...

Read More
Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”
Nov17

Backup Exec – Error “0xe0009585 – Unable to open a disk of the virtual machine”

KB ID 0000349  Problem Seen while using Backup Exec 2010 R2, while attempting to backup an Exchange 2010 server (on Windows server 2008 R2) in a VMware virtualised environment (using the VMware Backup Exec Agent). Click for Larger Image Errors Read Job Completion Status Completed status: Failed Final error: 0xe0009585 – Unable to open a disk of the virtual machine. Final error category: Resource Errors Errors Backup-...

Read More
Backup Exec Job Fails With an E000FE30 Error
Nov17

Backup Exec Job Fails With an E000FE30 Error

KB ID 0000382  Problem A common error on Backup Exec version 12, essentially the media server is losing communication to the Backup Exec remote agent Note: Even if you only have one server it will still be running a remote agent! Errors: Final error: 0xe000fe30 – A communication failure has occurred Final error category: Server Errors V-79-57344-65072 – The Exchange Store service is not responding. Backup set canceled....

Read More